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The Dress saga continues

swags1016 Posted:

The Dress saga continues

OK I just got home from dealing with Patchogue Bridal Suite for the last time!


Well, they said that they were able to get a dress from a consolidator for me. This WAS a new dress it was immaculate. It was the right size! That is the good part. Now here comes the bad part!

The dress is not MY dress it is 3 inches too short. On my original contract I was 3 inches too short for the dress so it says that if I wore a minimum of a 3 inch heel that I did not need to have the hem to hollow measurement taken! Well, I have on 2 3/4 inch heel on and it is too short. Not only that 3 or more beads started falling off the dress! This dress needs to be ordered to your height. This was someone elses dress that probably never got picked up or was cancelled. At this point Bea is confused and I think even a little mad because she knows now-- that is it she is in trouble. We tried it with different slips etc. Nope, it is too short and I am only 5'5!

So, she is basically telling me she does not know what she can do for me! She tells me that Private Label on has a size 4 left in stock. Which was yet another lie. I have been talking to Peter from Paradise Bridal since Tuesday about this and he already had talked to Private Label for me and they would custom make my dress for me because of the situation!

I told her that she is to give me my money back! I took all of my bridesmaids dresses with me (They of course had a hard time finding one of them, but they did!) We marched them right over to Paradise Bridal.

Peter Jr. at Paradise Bridal has been a god send! He has been trying to help and do whatever he could to make me feel better. I was telling him how I feel about the dress. He told me that he would get me whatever dress I wanted. If I wanted to start looking all over again I could. I told him thank you so much but I just want this to end and if he could get me my dress I would appreciate it. I cannot believe the selection that he had in there--- incredible! I truly wish I had went in there before! I even like the way that the dress are in bags better. I was almost in tears the whole time and Peter just let me vent and do whatever. He is truly wonderful!

Everyone of his girls was coming over and trying to help me! Donna did my measurements and she was a doll too! They were stopping and answering any questions that I had, fixing my tiara, everything!

A+++++++++++++++ to Paradise Bridal. The only sad part even with the rush order-- my dress won't be in until June 1st or so! But at least now I know that I am in good hands!

DrmnBlnd Posted:

Re: The Dress saga continues

I am SOOOOO sorry that this had to happen to you, but also very happy that you found someone who is trying to do whatever they can to help you! There are some good vendors out there...it is just so unfortunate that you had to find one of the terrible ones!!

I wish you all the luck with getting your dress, sweetie!
LisaT Posted:

Re: The Dress saga continues

You're in good hands at Paradise. I got my dress there (and worked with Donna). They were great.

Misty Posted:

Re: The Dress saga continues

My God. Well thank goodness it's over with them. Have you reported them? What a bunch of jerks!!!

I wish you lots of luck with the rest of your plans. Show us pics of you in your dress when you get them!!
ChristineC68 Posted:

Re: The Dress saga continues

thank god for peter and paradise bridals. I am so glad everything is working out for you
LnP2003 Posted:

Re: The Dress saga continues

Jamie - hugs to you honey.... remember your given bucket name - you are our Brave Eagle.... Stay strong sweetheart!
Cindy Posted:

Re: The Dress saga continues

So sorry for all of this.
maysie18 Posted:

Re: The Dress saga continues

Glad you found somebody who'll work with/for you & not against you! Sounds like you're in good hands now!
Helene718 Posted:

Re: The Dress saga continues

I LOVE Paradise Bridal!!!! I am getting my dress, my mom's dress and all of my bridesmaid's dresses there. They have been so wonderful. I am soooooo happy that they are helping you. You are in such good hands! I'm glad this is all going to work out for you!
Nikki10-12-03 Posted:

Re: The Dress saga continues

That is HORRIBLE!!!! You truly dont have a thing to worry about Paradise Bridal. I have delt with them many times in the past, and they have been nothing but TERRIFIC! You have no need to worry about with them just relax and let them do their magic When it came time for me to look for a gown I went to only one place (Paradise) I NEVER even thought to look anywhere else.
Wendy Posted:

Re: The Dress saga continues

Jamie, I am so glad that you are done with Bridal Suite and that you are getting so much help from Paradise Bridal. I am also glad that you are able to have the dress custom made so you can have your original dress. You looked beautiful in the pictures that you posted and you will have your dream dress! Sorry you had to go through this butyou are so much better off now!

LnP2003 Posted:

Re: The Dress saga continues

Jamie - feel blessed that you have such an awesome mom honey!!!!!!

aliasPook Posted:

Re: The Dress saga continues

Your motehr is sweetheart, I was touched by how much she cared when I read her post. I hope all works out with the gowns!
Marcela1654 Posted:

Re: The Dress saga continues

I'm really sorry that you had to go through this But I'm soooo happy that you found Paradise and are getting YOUR dress.
Jess2 Posted:

Re: The Dress saga continues

I really hope this works out for you, and thank goodness for Paradise Bridal! Best of luck.
NYCMeghan Posted:

Re: The Dress saga continues

You should report bridal suite to the better business bureau, at the very least! I cannot believe what they have put you through! I am so glad you are in better hands.
112903 Posted:

Re: The Dress saga continues

Thank God for Paradise Bridal!! You should really report Bridal Suite of Patchogue to the BBB.

swags1016 Posted:

Re: The Dress saga continues

Thank you all for your continued support!

I am reporting Bridal Suite to MANY agencies! I just wanted to get my bridesmaids dresses out of their first. You had to see the sight of my mother and I marching out of one bridal store with all of these gown through Main Street Patchogue (well the few stores that seperate them at least) to Paradise Bridals. It really must have looked funny!

And you girls are right I do have an awesome Mommy! She really helped me get through this!

to you all!
october Posted:

Re: The Dress saga continues

Jaime, I as so happy everything is going to work out for you.....
I really felt for you,
When I 1st read your story. I was a little nervous.
.Everyone is up in arms about Bridal Suite-
-After reading about this I inquired and found out that All Bridal Suites are not owned by the same person-
-Your problem was with BRIDAL SUITE OF PATCHOGUE, right .
I bought my dress in Bridal Suiteof Bayshore and my flower girl dresses in Centereach , and I have had a wonderful experience.......
Well lots of luck with your new Dress ........
ANd Cheers For Peter
swags1016 Posted:

Re: The Dress saga continues

Many many many years back it appears that all Bridal Suites had the same owner but now, they are all SEPERATE! When this problem developed the other person I was told that would move heaven and earth to help me was John from Bridal Suite of Centerreach. I have heard that both he and his store are wonderful. It so happened that I called Peter first and from the moment I talked to him -- he just said tell me what I can do to help you and he really did!


Please don't panic about the other Bridal Suites I have heard that they are great! Sorry to panic you!

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