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BBB Return Policy?

Snickers76 Posted:

BBB Return Policy?

I went to the BBB on 6th Ave. and 18th st. the other night to return some luggage and the clerk said that because the internet receipt did not specify what was used to pay for the luggage (ie: Visa, mastercard etc.) that she had to give me a merchandise credit. I didn't argue because I am redecorating and will definitely use the credit, but has anyone else heard of this policy??

EverlovingEv Posted:

Re: BBB Return Policy?

was this bought off your registry?

Snickers76 Posted:

Re: BBB Return Policy?


Posted by EverlovingEv

was this bought off your registry?



Yes!
babygirl71777 Posted:

Re: BBB Return Policy?


Posted by Snickers76


Posted by EverlovingEv

was this bought off your registry?



Yes!



then you should get cash back!!! thats abunch of bull they tried pulling that with me and i fought it and i won! i would call and ask. i was told if its on your registry your going to get back all ur money!!
EverlovingEv Posted:

Re: BBB Return Policy?


Posted by babygirl71777


Posted by Snickers76


Posted by EverlovingEv

was this bought off your registry?



Yes!



then you should get cash back!!! thats abunch of bull they tried pulling that with me and i fought it and i won! i would call and ask. i was told if its on your registry your going to get back all ur money!!



Yes, very true. Ask them to pull up your registry and check to make sure it was purchased off the registry. Then demand that they give you CASH back. They gave me over $300 in cash without any problems. I'm sure you can even find that info online if you search for it. Look at their website and then print it out and bring it to the store if you have to.

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