It's so exciting to now be posting in the Newlywed thread, very fun!! Congrats to everyone!
I just had a quick question for anyone who used Patken for their photography...when did you get your proofs?? Maybe I'm just anxious to see them, but John our photographer told us 2-3 weeks at our wedding which was July 10th and this Saturday will be 4. It's not a huge deal, but they haven't called me yet so just wondering, thanks!!! :)
halfbaked
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Re: My First Post - Patken Girls!
Sorry, I didn't use Patken, but congrats and welcome to the board!!!
We picked up our proofs about 3-4 weeks after the wedding.
Rosalind_75
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Re: My First Post - Patken Girls!
they were ready for us when we got back from our hm
MoochsWifey
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Re: My First Post - Patken Girls!
I was told 4-6 but they were ready in like 3 if I remember correctly. I would give them a call. While I am so happy with my pictures after the wedding was over I feel like they slacked a bit on calling me when things were ready. Not really a big deal though, all my pics were perfect and everything was exactly how I wanted.
allegracristina
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Re: My First Post - Patken Girls!
Congrats and welcome!!! Can't help with the Patken info though!
ericaandlou
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Re: My First Post & Patken Girls!
Thanks ladies! I'll probably wait until the end of the week and then give them a buzz to find out what's up.
corsies
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Re: My First Post & Patken Girls!
I also used patken and my wedding was october 3rd. I was also wondering when proofs were ready. Also do they post them online and also give you the hard copies? When would thank you cards be available? I have not yet heard from them but it has not even been 2 weeks yet. I am patiently waitinng for my proofs:
risababe26
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Re: My First Post & Patken Girls!
My wedding was sept 5 and I STILL do not have mine.
Tomlaur0808
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Re: My First Post & Patken Girls!
we got married 8/8 & proofs were ready on 9/12
lori7570
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Re: My First Post & Patken Girls!
Posted by risababe26
My wedding was sept 5 and I STILL do not have mine.
Me too!!! I called 3 weeks ago - they said within the next two weeks. Then I called on the Fri of the 2nd week - another week. Then I called this past Fri and they said definitly Mon or Tues of this week W T F?????
risababe26
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Re: My First Post & Patken Girls!
I called AGAIN today and spoke with the manager. He said 'tomorrow'
Ill keep you posted.
ericaandlou
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Re: My First Post & Patken Girls!
I have to say overall their customer service has not been great. Our proofs are nice but I'm not in LOVE with them, by any means. I just saw our one minute wedding trailer and they spelled my husband's name wrong!! I called and they said everything will be fixed, but seriously? I told them to make sure its corrected for the albums as well, whch we havent done yet, but I will def remind them when we meet. I also just read another post that said I need to request the CD of pics which takes up to 6 months after the wedding!!
risababe26
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Re: My First Post & Patken Girls!
I picked up my proofs today. How do you get to see them online?
lori7570
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Re: My First Post & Patken Girls!
Posted by risababe26
I picked up my proofs today. How do you get to see them online?
Wow - you did?!?! Still no call for me...
gravemiss
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Re: My First Post & Patken Girls!
I picked up my proofs about 2 1/2 weeks after! And the next day they were on-line. Just got called yesterday that my thank-yous and other pics that we ordered were ready to be picked up!
risababe26
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Re: My First Post & Patken Girls!
Posted by lori7570
Posted by risababe26
I picked up my proofs today. How do you get to see them online?
Wow - you did?!?! Still no call for me...
I called EVERYDAY. They kept giving me the run around, so I kept calling.
lori7570
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Re: My First Post & Patken Girls!
Posted by risababe26
Posted by lori7570
Posted by risababe26
I picked up my proofs today. How do you get to see them online?
Wow - you did?!?! Still no call for me...
I called EVERYDAY. They kept giving me the run around, so I kept calling.
I had DH call today since they told me on Fri def Mon or Tues - now it will def be Thurs or Fri. If they aren't ready by the end of the week I'm going to have to contact Doug directly - it's a little crazy now. If it's going to be 2 months just say two months - I'm not unreasonable but don't keep telling me 'next week'.....
risababe26
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Member since
Re: My First Post & Patken Girls!
Posted by lori7570
Posted by risababe26
Posted by lori7570
Posted by risababe26
I picked up my proofs today. How do you get to see them online?
Wow - you did?!?! Still no call for me...
I called EVERYDAY. They kept giving me the run around, so I kept calling.
I had DH call today since they told me on Fri def Mon or Tues - now it will def be Thurs or Fri. If they aren't ready by the end of the week I'm going to have to contact Doug directly - it's a little crazy now. If it's going to be 2 months just say two months - I'm not unreasonable but don't keep telling me 'next week'.....
I spoke with the manager and after I spoke with him I got an answer that didnt end up changing. It was annoying.
lori7570
Posted:
Member since
Re: My First Post & Patken Girls!
Posted by risababe26
Posted by lori7570
Posted by risababe26
Posted by lori7570
Posted by risababe26
I picked up my proofs today. How do you get to see them online?
Wow - you did?!?! Still no call for me...
I called EVERYDAY. They kept giving me the run around, so I kept calling.
I had DH call today since they told me on Fri def Mon or Tues - now it will def be Thurs or Fri. If they aren't ready by the end of the week I'm going to have to contact Doug directly - it's a little crazy now. If it's going to be 2 months just say two months - I'm not unreasonable but don't keep telling me 'next week'.....
I spoke with the manager and after I spoke with him I got an answer that didnt end up changing. It was annoying.
We called again on Fri and they said we could pick them up Sat. DH drove from Baldwin to Lindenhurst on his lunch break. I didn't realize the final payment was due when we pick up the proofs so they didn't give them to us!! You would think after I spoke to someone there 6 times in the past 2 months they might have reminded us. Now I have to pick them up from Mineola on Tues. So annoying!!
