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On the phone with SPRINT for 1hr and 42 minutes!

EverlovingEv Posted:

On the phone with SPRINT for 1hr and 42 minutes!

to get a simple issue resolved!!!

The customer service Suuuuuuuuuuuuck huge AAASSSSSSSS!!!!

I've already resorted to drinking wine to help me calm down. I'm sooo pissed at them!!!

It's not even over yet - this moron just put me on hold!!!!!

When I told her I wanted to speak to her supervisor she told me that it would be an hour and a half wait!!!!!!!!!!!


vmystique33 Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

I would not be too happy either !
carolinebr Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!


Posted by EverlovingEv


When I told her I wanted to speak to her supervisor she told me that it would be an hour and a half wait!!!!!!!!!!!





AN HOUR AND A HALF WAIT??????? ARE YOU FUUCKING KIDDING ME?

Now I'M MAD!
lillprincess54 Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

did you try to fix the problem online, i perfer to log into my acct and do it from there if at all possible.

BlushingBride714 Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

That's why I cancelled my service with them - I can't stand poor customer service! Not to mention the fact that half the time you speak to someone in customer service (at pretty much any company) you are talking to someone in India who doesn't know the damn language!!! That drives me nuts!!!!

ETA: I don't mean any offense to anyone of Indian descent. Sorry, I didn't realize the way that was going to read.
diva7531 Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

so sorry!

Butterfly123 Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

1 hour and 40 minutes??! Thats all??

EverlovingEv Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

I've hated their CS forever but I LOVE the plan that I have. Can't beat it.

It's been 2 hrs and 2 min now

I think we're almost done!!!!!!!!!!!!!

What pisses me off is how calm they always are when i'm yelling at them!!
lillprincess54 Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!


Posted by BlushingBride714

That's why I cancelled my service with them - I can't stand poor customer service! Not to mention the fact that half the time you speak to someone in customer service (at pretty much any company) you are talking to someone in India who doesn't know the damn language!!! That drives me nuts!!!!

ETA: I don't mean any offense to anyone of Indian descent. Sorry, I didn't realize the way that was going to read.




No reason to be sorry i think we all understand, no matter where our call get routed too and you get connected to some one who speaks broken english, does get frustrating
EverlovingEv Posted:

Re: On the phone with SPRINT for 1hr and 42 minutes!

I'm FREEEEEEEEEEEEEEEEEEEE!!!

2 hrs and 10 min later I can go!!!!

The morons fixed it!!!

I'm off to enjoy the sunshine...whatever is left of it

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