Question
The place where I bought my gown (in feb 2000!) owes me money. It`s really a pathetic amount - they charged me tax on a bra. I called the day I got the bill in the mail (it had been charged to my credit card. I was told that I was wrong, that they were suppose to charge tax (wrong!). After they 'checked' into it, they called and told me they would issue a refund. I thought they would refund on the credit card, but that never happened. So I called again and they said they would issue a check becasue the amount had already been charged. Bridal salons must not train their employees to do refunds, since they never do them, right? (OK that's me being a bit bitter.)
Well, it`s a year and 1/2 later and I have yet to receive the check. I`ve called many many times and they always promise to call me back, yet they never do. So I`m planning to post with the BBB. It`s not the $$, it`s like ten bucks, it`s the principle. If I owed them ten bucks, I would never have been given my dress.
So, my question is: has anyone ever filed a compalint with BBB? is it a pain? will it be worth the time?
