OK I ordered a Christmas gift for my Step-father from there. The site said that it would be received by 12/21. Well never came. I was then told they were out of stock and did not know when they would get more in. We went back and forth with this. I contacted the Manufacuter the other day to find out if they were still producing the item or was it discontinued. They said that it would not be available again until Sept or Oct. So I ask my Step-Dad what he wants me to do. He said let the order stay and this way I am on the waiting list and will get it when it come in again.
Well, today I get an E-mail from Amazon that they are canceling the order! They are sorry for the inconvenience. I am furious. So now what am I supposed to do
Sunny
Posted:
Member since
Re: Amazon.Com - vent
That is terrible! Maybe someone else has it?
swags1016
Posted:
Member since
Re: Amazon.Com - vent
Nope. They were the only LIARS advertising that they still had this! I will never shop through them again!
butterfly20
Posted:
Member since
Re: Amazon.Com - vent
my sister had that happen before...
i normally never have that problem(just received a shipment today from them too)
franksbride
Posted:
Member since
Re: Amazon.Com - vent
I would write a letter to them officially stating your dissatisfaction with their services...hey, maybe you'll get something for free. That's always good!!!!
swags1016
Posted:
Member since
Re: Amazon.Com - vent
Oh Jenn, My hot temper boiled and believe me I sent them off quite an E-mail! I will let you know what they say. I am still sitting here FUMING!
franksbride
Posted:
Member since
Re: Amazon.Com - vent
Oooh good! I'm keeping my fingers crossed for you!!!!
Stupid jerks they are.
By the way, what were you trying to purchase? Could it be available anywhere else?
I'm sure you've tried looking, but if I knew what it was, maybe I could help some.
swags1016
Posted:
Member since
Re: Amazon.Com - vent
Ok and the saga continues. I have spoken to Toro and the item will be available by Sept again. Amazon could not find this out from Toro but I could. But they cancelled the order anyways after stalling and PROMISING me that they would get it and that though it was now late for Christmas I would get the item. So now it is cancelled. I asked them what am I supposed to do with the Christmas gift for my Step-father that you said you had and now I can't get anywhere else. They told me to look for a used one on their auctions. Well, I am sorry if I wanted to buy my Step-father a used one then I would have started by looking for used one. I have told them I have spent so much time dealing with them and the fact that my Step-father got nothing what are they going to do about it. Their response- Well we are not charging your credit card and we will give you a $15 g/c. I wrote them back and told them that their $15 was an INSULT to the time that I spent on this and that since they FALSELY advertised that they had this, I will be writing MANY letters to my goverment officials.
1st internet shopping experience for me- last one also!
