Annoyed!!
On May 7th, I went to Gucci in Houston and because they didnt have a purse that I wanted, the sales assoc. said she could order it from NY and I'd have it in 4 days. She took all my info, and everything was fine. Well five days pass, and I havent gotten my purse. I call my CC company to see if a charge has even been made and they said no. So i call the store, and the girl was like, 'o im so sorry, but i accidentally shredded your information, and i was hoping you would call back.' okay fine...stuff happens. so i regive her all of my info and she tells me that she would have the purse overnighted. Well, she calls me back about five times later that day, once telling me that the NY store is now out of the purse and that the only store that has it is Hawaii, and so I couldnt get it overnighted. fine. well today is now tuesday may 17th, and I FINALLY get my package, and when i open it up----ITS THE WRONG COLOR!!!! and on top of that, they charged me 25 dollars for shipping!!! ***!?!
Im sorry, i dont mean to sound like a brat but come on!!! i can forgive both mistakes, but you would think that they would at least do me the courtesy of not charging me shipping for a mistake that they made!
okay i dont expect a response, just wanted to vent! lol.![]()
Im sorry, i dont mean to sound like a brat but come on!!! i can forgive both mistakes, but you would think that they would at least do me the courtesy of not charging me shipping for a mistake that they made!
okay i dont expect a response, just wanted to vent! lol.