Post New Topic

Annoyed!!

lcherian Posted:

Annoyed!!

On May 7th, I went to Gucci in Houston and because they didnt have a purse that I wanted, the sales assoc. said she could order it from NY and I'd have it in 4 days. She took all my info, and everything was fine. Well five days pass, and I havent gotten my purse. I call my CC company to see if a charge has even been made and they said no. So i call the store, and the girl was like, 'o im so sorry, but i accidentally shredded your information, and i was hoping you would call back.' okay fine...stuff happens. so i regive her all of my info and she tells me that she would have the purse overnighted. Well, she calls me back about five times later that day, once telling me that the NY store is now out of the purse and that the only store that has it is Hawaii, and so I couldnt get it overnighted. fine. well today is now tuesday may 17th, and I FINALLY get my package, and when i open it up----ITS THE WRONG COLOR!!!! and on top of that, they charged me 25 dollars for shipping!!! ***!?!

Im sorry, i dont mean to sound like a brat but come on!!! i can forgive both mistakes, but you would think that they would at least do me the courtesy of not charging me shipping for a mistake that they made!

okay i dont expect a response, just wanted to vent! lol.
marymoon Posted:

Re: Annoyed!!

That would make me

Make sure you stay on top of them to get it straightened out!
Preshy7 Posted:

Re: Annoyed!!

*****!! sorry to hear that- id be so annoyed too. :( i presume you got that at the Galleria?

hey i forgot you are in houston- i go there on business often and stay in on westheimer.
have you ever been to pesce? my fave restaurant.
lcherian Posted:

Re: Annoyed!!

yep, the galleria is my favorite mall!!!

i always see pesce, but never dined there. its italian right?
ElegantBride Posted:

Re: Annoyed!!

I would be annoyed to. Nothing worse than expecting something in the mail and it is either damaged or the wrong item. I feel your pain.
jersee3380 Posted:

Re: Annoyed!!

dont ya hate having to do other peoples jobs!!!
12-3Princess Posted:

Re: Annoyed!!

How rude. Well, Gucci would probably take care of the shipping if you complain about it - but you'd probably have to call a corporate number, not the individual store. . . .

Preshy7 Posted:

Re: Annoyed!!


Posted by lcherian

yep, the galleria is my favorite mall!!!

i always see pesce, but never dined there. its italian right?



no its seafood- super trendy- loud - and great tasting menu! you should try it - its so good-
but beware of the 'trophy oil wives' LOL

Reply to this topic

Log in to reply or quote a post.