Post New Topic

Any lawyers out there who can give me some advice?

tdebe Posted:

Any lawyers out there who can give me some advice?

FH and I have been going crazy trying to replan a wedding due to some difficult family circumstances and after finding a new hall, we called our old hall yesterday to discuss what can be done with our deposit. Our BM, whom we had loved up until this point, was so unbelievably rude and unsympathetic of our situation. We wanted to use our deposit for another event, but after that, I don't want anything to do with that place. My hall is in Suffolk, so I know that I'm allowed to cancel, but is the law valid no matter what my reasons are, whether I have documentation or not? Right now, I'm cutting all ties with them because they were so mean to me during a very difficult time, but I don't want that to end up being an invalid reason to get my money back. We have $3000 tied up in them, and we definitely need it back.

Also, I wrote them a letter, and if anyone wants to look it over, I could FM it to you, just to make sure that I'm wording things the right way and that I sound professional. I've never had to do anything like this before, so I don't want to screw it up. TIA!
Kara and Todd Posted:

Re: Any lawyers out there who can give me some advice?

Is the hall in Suffolk County? What was the wedding date there? If it's more than 6 months away and the hall was in Suffolk County, you're entitled to all your money, less a small deposit back.

BTW - I LOVE Belhurst Castle. FH and I stay there when we go to the Finger Lakes to go wine tasting. BEAUTIFUL!
tdebe Posted:

Re: Any lawyers out there who can give me some advice?


Posted by Kara and Todd

Is the hall in Suffolk County? What was the wedding date there? If it's more than 6 months away and the hall was in Suffolk County, you're entitled to all your money, less a small deposit back.

BTW - I LOVE Belhurst Castle. FH and I stay there when we go to the Finger Lakes to go wine tasting. BEAUTIFUL!



Yes, the hall is in suffolk and our old wedding date was October 25th,2008, so they have a year and a half to rebook. I just wanted to make sure that I could cancel no matter what my reasons were.

ETA: I'm glad you love the castle! No one I know has ever heard of it, so that makes me feel so much better about getting married all the way up there.
Audreygirl Posted:

Re: Any lawyers out there who can give me some advice?

I cancelled my hall in Suffolk approx a year before the wedding was to take place. I knew the Suffolk law from all the LIW gals and after calling the hall to let them know of the cancellation, we sent them a letter briefly mentioning the law and asking for our deposit back. We did have to follow up twice to get our money, but we did get it back.

Good Luck.
Kara and Todd Posted:

Re: Any lawyers out there who can give me some advice?

Hang on, let me get the info for you. You don't have anything to worry about.

Kara and Todd Posted:

Re: Any lawyers out there who can give me some advice?

Here's the info from another thread:


If you read the subdivisions together, 237-3 (3) and 237-4 'prompt refunds', because rebooking is presumed if the date is more than 6 months out, the hall must return the deposits within 30 days of being notified of the cancellation.

Because rebooking is presumed you DO NOT have to wait 30 days after they rebook.

This is the LAW for Suffolk County halls!!!!
Pay particular attention to 237-3 (3) - if it's more than 6 months out rebooking is presumed.

Chapter 237, CATERERS

GENERAL REFERENCES

§ 237-1. Legislative findings and intent.

A.The Legislature finds that the Suffolk County Department of Consumer Affairs has received numerous complaints from consumers about catering contracts. These contracts are very often executed long in advance of affairs, at the urging of caterers, to avoid scheduling disappointments.

B.The Legislature further finds that, upon the execution of such a contract, a consumer is required to make an initial payment and may be required to make periodic payments thereafter.

C.The Legislature further finds that those who cancel catering contracts, in most instances, do so for legitimate reasons. The major area of consumer complaints relates to these cancellations and the claims of patrons for restitution of these partial payments and, on the other hand, the caterers' claims to damages due to these cancellations.

D.The Legislature further finds that the common no return of deposit clause too often results in an unconscionable and unjust situation because the caterer often rebooks the room for the contracted date at a price more or less than the original contract price but which has no bearing on the no return of deposit clause.

E.The Legislature further finds that a caterer's delegation of its performance of the contract to another caterer without the consumer's consent is unconscionable.

F.The Legislature intends to cure these inequities by establishing criteria and procedures for cancellation of catering contracts and for the delegating of these contracts.

§ 237-2. Definitions.

As used in this chapter, the following terms shall have the meanings indicated:

CATERER -- Any person or business engaged in serving food or beverages for private functions in Suffolk County.

§ 237-3. Cancellations and cancellation fees.

A. A cancellation occurs:

(1)When the consumer mails to the caterer notice of his or her intent to cancel; or

(2)When the caterer has actual notice of the consumer's intent to cancel.

B. With regard to cancellation fees:

(1)If a consumer cancels a catering contract and the caterer is able to rebook the date, the caterer's cancellation fee may not exceed 5% of the total contract price or $100, whichever is less, plus actual expenses reasonably incurred.

(2)If a consumer cancels a catering contract and the caterer is unable to rebook the date, the caterer's cancellation fee may not exceed the difference between the total contract price and the cost of performance, plus actual expenses reasonably incurred. The caterer must be able to show diligent efforts to rebook and most fairly calculate the cost of performance.

(3)It will be presumed that a caterer who receives notice of cancellation six months or more before the scheduled date of the function will be able to rebook.

§ 237-4. Prompt refunds.

As soon as reasonably practicable after cancellation and in no event later than 30 days after rebooking, the caterer must return to the consumer any sum received which exceeds the caterer's permissible cancellation fee.

§ 237-5. Contract forms.

Contract forms used by a caterer must conspicuously disclose the caterer's cancellation fee. This does not apply to contract forms ordered to be printed or set in type before the effective date of this chapter, but such forms may not be used for more than six months after this chapter takes effect.

§ 237-6. Delegation of performance to another caterer.

A caterer may not delegate performance of any contract to another caterer without the consumer's consent. This consent may be obtained only after the caterer advised the consumer of its inability to perform under the contract.

§ 237-7. Penalties for offenses.

The Commissioner of the Department of Consumer Affairs of Suffolk County or his designated representative shall have the power to impose upon any caterer who shall violate any of the provisions of this chapter and/or any regulations duly promulgated with respect thereto a civil penalty of not less than $50 nor more than $500 for each such violation.

§ 237-8. Enforcement.

A.This chapter shall be enforced by the Department of Consumer Affairs of Suffolk County.

B.The Commissioner of the Department of Consumer Affairs of Suffolk County may promulgate regulations consistent with and in furtherance of the provisions of this chapter.


The link if you want to read this on your own

Chapter 237
Suffolk County law re: caterers

Write a letter officially cancelling the date and be sure to cite this law, specifically 237-3 (3) and 237-4 noting that because her date is well over 6 months out, rebooking is presumed and therefore she expects to receive a full refund (minus $100) within 30 days. If she does not get a check call a lawyer. There are probably firms that do this type of thing all the time.


tdebe Posted:

Re: Any lawyers out there who can give me some advice?

Thanks so much!!

Kara and Todd Posted:

Re: Any lawyers out there who can give me some advice?


Posted by tdebe


Posted by Kara and Todd

Is the hall in Suffolk County? What was the wedding date there? If it's more than 6 months away and the hall was in Suffolk County, you're entitled to all your money, less a small deposit back.

BTW - I LOVE Belhurst Castle. FH and I stay there when we go to the Finger Lakes to go wine tasting. BEAUTIFUL!



Yes, the hall is in suffolk and our old wedding date was October 25th,2008, so they have a year and a half to rebook. I just wanted to make sure that I could cancel no matter what my reasons were.

ETA: I'm glad you love the castle! No one I know has ever heard of it, so that makes me feel so much better about getting married all the way up there.



The castle is amazing and beautiful. I highly recommend staying in the Vinifera Inn rooms rather than the castle rooms. Theyare a bit less expensive, but they are more modern and actually much nicer than the castle rooms we've stayed in. I love that place! Customer service is awesome. I actually have a GC for a free night that we need to use soon!
PeterNina Mom Posted:

Re: Any lawyers out there who can give me some advice?

Try writing to the Attorney General's office. You can get the form and address on line. They are very, very helpful and have helped me get money back a couple of times. The first time was from a catering hall in Brooklyn that I had booked for my 2nd wedding then about a month later changed owners. I didn't want to use the new owners. The attorney general got me my whole deposit back in CASH. The second is just recently when a stove I bought at Sears was delivered to the house and then the delivery people wouldn't bring it up the stairs. I also got all my money back after writing to them and giving names, dates, etc.

Good luck
Kara and Todd Posted:

Re: Any lawyers out there who can give me some advice?


Posted by PeterNina Mom

Try writing to the Attorney General's office. You can get the form and address on line. They are very, very helpful and have helped me get money back a couple of times. The first time was from a catering hall in Brooklyn that I had booked for my 2nd wedding then about a month later changed owners. I didn't want to use the new owners. The attorney general got me my whole deposit back in CASH. The second is just recently when a stove I bought at Sears was delivered to the house and then the delivery people wouldn't bring it up the stairs. I also got all my money back after writing to them and giving names, dates, etc.

Good luck



Given that it's Suffolk County, this should be unnecessary.
Belongs2DanBuckley Posted:

Re: Any lawyers out there who can give me some advice?

KARA THAT WAS AMAZING!!! I have a friend who;s having this exact problem with Eat Wind right now...she cancelled her contract and they refuse to return the deposit and all the money because they claim that her contract superceeds the law. I put some of this language into a letter I drafted for her but I didn't see any of the intent!!! THANK YOU...we're on it!!!!
Dani731 Posted:

Re: Any lawyers out there who can give me some advice?

I booked my 1st hall 8 months before my wedding date. Then I cancelled one month later, about 7 months before my wedding date and they only gave me back $390 out of my $1000 deposit. They kept $100 for the fee that they are allowed and then they also kept $510 for 'reasonable fees incured'

I think $510 is too much for 'reasonable fees incurred' in just one month. My sister and my best friend want me to go to small claims court to fight it, but I don't know if it is worth the trouble for just a couple hundred $.

What do you guys think?

I cancelled because FH& I were originally going to have a small wedding because we were paying for everything ourselves. But then my Dad told us that he will help pay for a bigger wedding because he wanted to invite people that he felt should be invited. So we had to cancel because the hall would be to small for our guest list which is now over 250.

bride2b92006 Posted:

Re: Any lawyers out there who can give me some advice?

I cancelled my first hall in suffolk. I put a complaint in with consumer affairs. They helped me get all of my money back less the $100.

thelastresort Posted:

Re: Any lawyers out there who can give me some advice?


Posted by Dani731

I booked my 1st hall 8 months before my wedding date. Then I cancelled one month later, about 7 months before my wedding date and they only gave me back $390 out of my $1000 deposit. They kept $100 for the fee that they are allowed and then they also kept $510 for 'reasonable fees incured'

I think $510 is too much for 'reasonable fees incurred' in just one month. My sister and my best friend want me to go to small claims court to fight it, but I don't know if it is worth the trouble for just a couple hundred $.

What do you guys think?

I cancelled because FH& I were originally going to have a small wedding because we were paying for everything ourselves. But then my Dad told us that he will help pay for a bigger wedding because he wanted to invite people that he felt should be invited. So we had to cancel because the hall would be to small for our guest list which is now over 250.




Take them to small claims court. You'll get your money back. You are entitled to the $900.
ewickens Posted:

Re: Any lawyers out there who can give me some advice?

There was a thread that is usually bumped that describes the law in exact wording and detail for you to write a letter to request your $$ back.

You will have a beautiful wedding at Belhurst Castle. I grew up in that area and it's absolutely beautiful any time of the year there with Seneca Lake.

Good luck!
PeterNina Mom Posted:

Re: Any lawyers out there who can give me some advice?


Posted by Kara and Todd


Posted by PeterNina Mom

Try writing to the Attorney General's office. You can get the form and address on line. They are very, very helpful and have helped me get money back a couple of times. The first time was from a catering hall in Brooklyn that I had booked for my 2nd wedding then about a month later changed owners. I didn't want to use the new owners. The attorney general got me my whole deposit back in CASH. The second is just recently when a stove I bought at Sears was delivered to the house and then the delivery people wouldn't bring it up the stairs. I also got all my money back after writing to them and giving names, dates, etc.

Good luck



If that's the case then Great!

Given that it's Suffolk County, this should be unnecessary.

menc Posted:

Re: Any lawyers out there who can give me some advice?

I wish this law applied to Nassau as well. I am having the same problem. They are only willing to give my $2500 deposit back if they rebook and the same capacity. In other words they have to have the same guarenteed amount of people as well as rebooking. I cancelled 5 weeks after booking and they have over a year from now. Any advice would be great. Good luck

Princess92406 Posted:

Re: Any lawyers out there who can give me some advice?

boy, if anyone finds out about a way to make this a law in nassau, id LOVE it if someone lemme know..i lost close to 7 grand at our first hall, and they sued me for over 15 thousand more..
we gave them 13 months notice..i cant tell you how much i hate them

Reply to this topic

Log in to reply or quote a post.