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BBB has a new policy...

SoontobeGallagher Posted:

BBB has a new policy...

They don't give cash back anymore.

I had to return a few things from the shower and they went to give me store credit, but I told them I have always gotten cash back if it was from my registry. They told me that their new policy is store credit.

They gave me the cash though.

I just figured I would let you girls know.
flibbertigibbet Posted:

Re: BBB has a new policy...

haven't they been saying that for a long time now?

jmgoncal Posted:

Re: BBB has a new policy...

When I went to return things there the other day I got 1/2 cash back and 1/2 store credit. I think it depends how the person paid? I didn't mind the store credit though b/c there are other things from there that I want to buy myself to complete my registry.

sprinkle23 Posted:

Re: BBB has a new policy...

oh wow, good to know!

GR2010 Posted:

Re: BBB has a new policy...

Eh that's ok. There are some things I am sure I won't get that I really want.

bluj786 Posted:

Re: BBB has a new policy...

well that stinks!!! ugh

nwkelsey Posted:

Re: BBB has a new policy...


Posted by bluj786

well that stinks!!! ugh



ITA
grkbarbie Posted:

Re: BBB has a new policy...

nahh depends who u get


if u go to the carle place location and u get the fat slob with the slick back ponytail then yea, u will have a hard time.
lela7378 Posted:

Re: BBB has a new policy...

NO! really? They told me when I registered that cash back was the case! I will argue and get my cash back!

BBB used to be my client. They are BIG about customer service. If you put up a hissy fit then you will get what the original policy was. Remember that they didn't accept expired coupons or you were limited.
Lil OC Posted:

Re: BBB has a new policy...

That stinks

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