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BBB Registry Discontinuation Question

coldasice217 Posted:

BBB Registry Discontinuation Question

If something you put on your registry is discontinued for good, you're supposed to get an email notification, correct? Not just it goes to that part at the end saying 'currently not available for online purchase', like it's just out of stock.

For the past few weeks the dessert plates I put on have been in that bottom list, but the matching server plate is still on. When I go to search on the website though, they're not even coming up! Usually when something it out of stock, it still shows up, just says out of stock.

If they are discontinued, I'll be annoyed, they were the cute pastry motif ones, and they don't discontinue the cheese motif plates. Cuz cheese makes sense on DESSERT plates

RitasEngaged Posted:

Re: BBB Registry Discontinuation Question

you won't get an email this is what you do

go to edit you registry

if they are still on the bottom of your registry they are most likely going to be discontinued
coldasice217 Posted:

Re: BBB Registry Discontinuation Question


Posted by RitasEngaged

you won't get an email this is what you do

go to edit you registry

if they are still on the bottom of your registry they are most likely going to be discontinued



Hmm...they're still under 'Tabletop', but no longer with an image next to it, and not linked. Maybe I'll call them and be really annoying.
RitasEngaged Posted:

Re: BBB Registry Discontinuation Question


Posted by coldasice217


Posted by RitasEngaged

you won't get an email this is what you do

go to edit you registry

if they are still on the bottom of your registry they are most likely going to be discontinued



Hmm...they're still under 'Tabletop', but no longer with an image next to it, and not linked. Maybe I'll call them and be really annoying.



If they are still under tabletop than you are fine

I had called them and that is how they explained it to me

some of my stuff that once had an image don't anymore
coldasice217 Posted:

Re: BBB Registry Discontinuation Question

It's a good thing it's slow today haha...just called and they said it's no longer available for online purchase, but it's also not available in the stores...so will have to be ordered via the 800 number. Meaning no one will buy them for us LOL. Oh well...

RitasEngaged Posted:

Re: BBB Registry Discontinuation Question


Posted by coldasice217

It's a good thing it's slow today haha...just called and they said it's no longer available for online purchase, but it's also not available in the stores...so will have to be ordered via the 800 number. Meaning no one will buy them for us LOL. Oh well...



hmmm that is interesting because the way i explained it to you is what they told me on the phone - they said that if it goes back into the registry that it is fine

sorry for the wrong info and it is good that you called
coldasice217 Posted:

Re: BBB Registry Discontinuation Question


Posted by RitasEngaged


Posted by coldasice217

It's a good thing it's slow today haha...just called and they said it's no longer available for online purchase, but it's also not available in the stores...so will have to be ordered via the 800 number. Meaning no one will buy them for us LOL. Oh well...



hmmm that is interesting because the way i explained it to you is what they told me on the phone - they said that if it goes back into the registry that it is fine

sorry for the wrong info and it is good that you called



Oh no that's quite all right! I'm just a little annoyed, it's almost like why bother even carrying it if no one can buy it.
RitasEngaged Posted:

Re: BBB Registry Discontinuation Question


Posted by coldasice217


Posted by RitasEngaged


Posted by coldasice217

It's a good thing it's slow today haha...just called and they said it's no longer available for online purchase, but it's also not available in the stores...so will have to be ordered via the 800 number. Meaning no one will buy them for us LOL. Oh well...



hmmm that is interesting because the way i explained it to you is what they told me on the phone - they said that if it goes back into the registry that it is fine

sorry for the wrong info and it is good that you called



Oh no that's quite all right! I'm just a little annoyed, it's almost like why bother even carrying it if no one can buy it.



ITA - no one i know would call up an 800 number to buy a shower gift for me
RitasEngaged Posted:

Re: BBB Registry Discontinuation Question

Now i checked and the glasses I had on there as well that no longer have a pic are no longer on the site either and they are under my tabletop so it is most likely the same situation as you

Now i have to change my glasses

Uggghh i wish bbb would just send you emails
MLAngelo Posted:

Re: BBB Registry Discontinuation Question


Posted by coldasice217


Posted by RitasEngaged


Posted by coldasice217

It's a good thing it's slow today haha...just called and they said it's no longer available for online purchase, but it's also not available in the stores...so will have to be ordered via the 800 number. Meaning no one will buy them for us LOL. Oh well...



hmmm that is interesting because the way i explained it to you is what they told me on the phone - they said that if it goes back into the registry that it is fine

sorry for the wrong info and it is good that you called



Oh no that's quite all right! I'm just a little annoyed, it's almost like why bother even carrying it if no one can buy it.



Well the good news is you know that, so if you get wedding money you can always call and buy them yourself. Or let someone you care about know that and maybe they will do it.
RitasEngaged Posted:

Re: BBB Registry Discontinuation Question

Yup they are no longer available - discontinued - i just called

I don't know why they are still on my registry

Thanks for posting this
coldasice217 Posted:

Re: BBB Registry Discontinuation Question


Posted by RitasEngaged

Yup they are no longer available - discontinued - i just called

I don't know why they are still on my registry

Thanks for posting this



That stinks...I'm sorry. I really thought I remembered seeing someone post though that they send an email, so I'm kind of confused now.
RitasEngaged Posted:

Re: BBB Registry Discontinuation Question


Posted by coldasice217


Posted by RitasEngaged

Yup they are no longer available - discontinued - i just called

I don't know why they are still on my registry

Thanks for posting this



That stinks...I'm sorry. I really thought I remembered seeing someone post though that they send an email, so I'm kind of confused now.



I know they never did

Now i am going through my whole registry and anything that had a picture that now doesn't I am checking

My registry makes me crazy
MrsList09 Posted:

Re: BBB Registry Discontinuation Question

I think it's if it's no longer available online but if you could still get it in the stores, it'll look like that. I've changed a few things like that because I just didn't want it to be confusing. But it wasn't my china.

xosweetiexo Posted:

Re: BBB Registry Discontinuation Question

Well with my registry for example... a pillow I wanted that went along with my comforter all of a sudden was 'not available online' and it was also at the bottom of my registry. Then I clicked on it and wanted BBB to send me an email when it was back in stock. 3 weeks later it did.... I got an email saying 'the breakfast pillow is back in stock' and it was back on my registry again with the picture. I think some things can be available again.... and of course some things will be discontinued.... but I didnt erase it off my registry completely bc I was hoping it would come back in stock lol

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