I got a cake cutter and server for our engagement back in September.. I never used it, was saving it for the wedding but just got a different one that I like better. You think I can still return the one I got in September to BBB? I dont have a gift receipt
AugustBridein09
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Re: BBB Return
was it on your registry?
JennyAPH
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Re: BBB Return
Posted by AugustBridein09
was it on your registry?
Actually yes but then I deleted off all of the stuff that was purchased back in September and started fresh for my shower...not sure if that matters or not.
nraboni
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Re: BBB Return
Posted by JennyAPH
Posted by AugustBridein09
was it on your registry?
Actually yes but then I deleted off all of the stuff that was purchased back in September and started fresh for my shower...not sure if that matters or not.
You can take it back and they will give you store credit.
AugustBridein09
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Re: BBB Return
I think they will give you a store credit......if its from your registry though they will give you the cash back.
RitasEngaged
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Re: BBB Return
Posted by AugustBridein09
I think they will give you a store credit......if its from your registry though they will give you the cash back.
they don't give cash anymore
JennyAPH
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Re: BBB Return
Posted by RitasEngaged
Posted by AugustBridein09
I think they will give you a store credit......if its from your registry though they will give you the cash back.
they don't give cash anymore
Store credit is fine with me.. Its BBB i can always use the credit for something
MrsCM
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Re: BBB Return
Posted by RitasEngaged
Posted by AugustBridein09
I think they will give you a store credit......if its from your registry though they will give you the cash back.
they don't give cash anymore
They give cash still, you just have to tell them you only want cash. They're just instructed to tell you that it's never been the policy, at least that's what the manager told me when I called their BS on it a while ago. The one in Farmingdale and the one in Babylon have given me cash.
RitasEngaged
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Re: BBB Return
Posted by seawedding
Posted by RitasEngaged
Posted by AugustBridein09
I think they will give you a store credit......if its from your registry though they will give you the cash back.
they don't give cash anymore
They give cash still, you just have to tell them you only want cash. They're just instructed to tell you that it's never been the policy, at least that's what the manager told me when I called their BS on it a while ago. The one in Farmingdale and the one in Babylon have given me cash.
someone just posted today that they completely changed the policy
AugustBridein09
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Re: BBB Return
I just copied this from the BBB website
Returns to Our Stores We gladly accept returns or exchanges at any of our store locations nationwide. Please remember to bring the original packing invoice and the credit card used for purchase. Without the original packing invoice and your credit card, you may receive an exchange or merchandise credit. Purchases using a Gift Card will be refunded as a merchandise credit. To find the location nearest you, please click here or call 1-800-GO BEYOND® (1-800-462-3966).
Gifts
For gifts sent back to our returns processing center, we will issue a merchandise credit which can be used in any of our stores nationwide, or we can issue a check refund to the gift recipient. To receive a check refund, the recipient's address must match the original shipping address listed on the gift's packing invoice. Please provide the original packing slip included with the shipment so we may expedite this process. If you do not have the original packing invoice, please call us at 1-800-GO BEYOND® (1-800-462-3966) for assistance in returning Bed Bath & Beyond gifts you have received.
MrsCM
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Member since
Re: BBB Return
Posted by RitasEngaged
Posted by seawedding
Posted by RitasEngaged
Posted by AugustBridein09
I think they will give you a store credit......if its from your registry though they will give you the cash back.
they don't give cash anymore
They give cash still, you just have to tell them you only want cash. They're just instructed to tell you that it's never been the policy, at least that's what the manager told me when I called their BS on it a while ago. The one in Farmingdale and the one in Babylon have given me cash.
someone just posted today that they completely changed the policy
Eh according to BBB it was never the policy, with that said they still do it at least if you tell them to because according to the manager they just don't want you to take your registry elsewhere. My shower is Saturday and I already have stuff to return so I guess I'll see. If I go running at Argyle tonight maybe I'll swing by and see if they give me any trouble but seriously I'd go back to the manager who told me that it would not be an issue because as far as I'm concerned if you told me when I registered that I could get cash back, I don't care what the policy is now.
10102009Bride
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Re: BBB Return
I just called BBB and spoke to the very nice person who help me before with my registry she told me that nothing has changed and nothing will change in the near future.
However, they always try to push the store credit on you. If you don't specify that you want cash back then you automatically get store credit when you return one the store credit is issued they can't turn it to cash... so be very specific when you return things... Tell them right a way you want cash back
