Bridal Reflections Bad experience...
Unfortunately as a bride, we have to go through it to learn our lesson, and the vendors,in this case Bridal Reflections, has you by the ***s because your a first-time bride so your not savy to the industry, your excited and ready to find the dress of your dreams and when you do, your eager to put your $$$ as a down payment without pricing around... The blood thing happened with me as well, but let me tell you from the beginning... I picked out a fairy expensive dress $6700 plus another $1200 for the train(what did I know? I never went wedding dress shopping before!) I put $ down, THEN price-shopped at a couple of other stores(I know-wrong order!) and realized the Bridal Reflec. Charged me $2500 MORE. I never said anything. Then I went for my 2nd fitting-there was red streaks all over the crinolin(sp?) slip when I asked what it was, the manager said it was probably my face makeup! On my slip? How'd it get down there??? And last I checked my face makeup wasnt Bright Red!! When i noticed it was also on my wedding dress, she said'you must have cut yourself shaving'-and proceded to do the leg-cut search on me. They wound up being able to remove the blood, after telling me Id have to pay for a new slip!! Oh-it gets even better...
Every time I was scheduled for a fitting, they would call and cancel about an hour or two before the scheduled appt. and try to reschedule-this happened 3-4 times(every one of my fittings!)...The seamstress was sick-the dress wasnt ready yet bc shes been on vacation..very unprofessional to say the least, but I had adjust my whole day's plans to get there-left work early etc.
THen my bridesmaids. We picked out a Bill Lefkoff dress $200 plus $45 extra for the shawl plus tax. So $260 +for your basic,nothing specialBM dress. (again, what did I know! I didnt realize that was on the high side!) My BMs(all 9 of them) put their downpayment-2 of which put cash down and Bridal Reflections later insisted they NEVER RECEIVED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(That in itself shouldve made me call the BBB.)
It just so happened that after this, I ran into an old friend who happened to be getting married 2 weeks after me and coincidently had choose the same BM dresses from Bridal Reflections! Only her dress was $154 tax and the shawl INCLUDED!!!! when I called to speak to the manager to see the reason for the price difference, they kept telling me 'shes not here she'll call you back' I was very polite at first, but it took several messages over TWO WEEKS to finally make the call and say I hadnt received a return call so to cancel the entire order! Wouldnt you know within 3 seconds the manager called me and apologized for the 'mix up' and adjusted the price. I could understand if it was an innocent mistake, but they waited to get all the BMs $ in, and avoided me for over 2 weeks! COme on,now! THey wanted to see if they could get away with overcharging to make themselves and extra $2340+. There were so many other things that happened that I cant think of right now, I know they are NOTORIOUS for ordering dresses 3-5 sizes larger so they can beat you with alteration fees. the've done this to at least 6-7 people I know. ALl I can say is Bridal Reflections put a HUGE damper on a very happy time in my life, and I will make sure my friends will learn from my unfortunate experience and not have to deal with these money hungry-rude vendors!!
2/13/04 11:46:26 AM
Every time I was scheduled for a fitting, they would call and cancel about an hour or two before the scheduled appt. and try to reschedule-this happened 3-4 times(every one of my fittings!)...The seamstress was sick-the dress wasnt ready yet bc shes been on vacation..very unprofessional to say the least, but I had adjust my whole day's plans to get there-left work early etc.
THen my bridesmaids. We picked out a Bill Lefkoff dress $200 plus $45 extra for the shawl plus tax. So $260 +for your basic,nothing specialBM dress. (again, what did I know! I didnt realize that was on the high side!) My BMs(all 9 of them) put their downpayment-2 of which put cash down and Bridal Reflections later insisted they NEVER RECEIVED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(That in itself shouldve made me call the BBB.)
It just so happened that after this, I ran into an old friend who happened to be getting married 2 weeks after me and coincidently had choose the same BM dresses from Bridal Reflections! Only her dress was $154 tax and the shawl INCLUDED!!!! when I called to speak to the manager to see the reason for the price difference, they kept telling me 'shes not here she'll call you back' I was very polite at first, but it took several messages over TWO WEEKS to finally make the call and say I hadnt received a return call so to cancel the entire order! Wouldnt you know within 3 seconds the manager called me and apologized for the 'mix up' and adjusted the price. I could understand if it was an innocent mistake, but they waited to get all the BMs $ in, and avoided me for over 2 weeks! COme on,now! THey wanted to see if they could get away with overcharging to make themselves and extra $2340+. There were so many other things that happened that I cant think of right now, I know they are NOTORIOUS for ordering dresses 3-5 sizes larger so they can beat you with alteration fees. the've done this to at least 6-7 people I know. ALl I can say is Bridal Reflections put a HUGE damper on a very happy time in my life, and I will make sure my friends will learn from my unfortunate experience and not have to deal with these money hungry-rude vendors!!
2/13/04 11:46:26 AM
