I bought my dress from Bridal Reflections a week ago, at the time I was happy with the service. The lady assigned to me was very pleasant, the sample dress was really huge on me, and she pinned it on me, in a way that it look like it was my size. I loved it!! They also happen to have the Jim Helm dress I chose for my BMs, so I asked what price they would sell them for (I am buying 9 dresses). I was told by the owner of the store that I should come back with my girls and have them try it on and then we could speak about the price. And that since I am buying a lot of dresses and just bought an expensive dress from them that she would really work with me on the price. Well I made an appointment to come back a week later.
When I went home I realized in all the excitement of buying my dress I forgot to take pictures of myself I my dress. So I called and made an appointment to try on my dress again & take pictures, they said fine. Well I showed up for my appointment and they couldn’t be bother with helping me, they didn’t even have a person assigned to help me at all, they just told I could use one of their dressing rooms. My sister had to pin the dress but was not able to because the dress was so big on me, after bugging them for a while they finally sent a girl from the BM section to help me, she was very sweet, but it was obvious she did not have the skills that the bridal sales people, who had previously helped me had. Needless to say the dress was sitting on me terrible, it just looked awful. Which is making me second guess my choice of dresses.
![]()
I just have to keep reminding myself that when the dress was pinned on me right, I really loved it on.
Anyway if that wasn’t enough, when it came time to speak to the owner about price she would not come and speak to me in person she gave sending someone else, after about 10 times of asking to speak to her she finally did. She tells me that the best offer she cam give me is a 5% discount, I told her that I had made phone calls to about 20 other stores that carry this dress and all agreed to give me a 20% discount because I was buying 9 dresses. She then proceeded to tell me that she believes the other stores may be selling counterfeit dresses. The other stores I may add are very reputable in the bridal industry Adrienne’s, Here comes the bridesmaids, Kleinfeld’s Bridesmaids Loft, Lillettes, I can go on, like I said I called about 20 of Jim Helm’s distributors for quotes, they were all willing to give me the same discount, give or take a couple of dollars.
One more thing, I noticed when I went home my dress receipt said 11/15/05 as the order date, I purchased the dress on 10/15/05. This made me nervous because when I purchased my dress they said it would not come in until March, well if they don’t order it till November then it would not come in till April, my wedding is in May!! I asked them to please change the original copy of the receipt and show it to me, they said the original receipt was in a locked office and the person who has the key was not in that day. They changed it on my copy and assured me that my dress had been ordered.
I know now that I was stupid to not speak about the price for the BM dresses BEFORE
I bought my dress (which I may add was not cheap).
Anyway I wanted to write this to give you girls a heads up on this store, and too vent a little. I really am not looking forward to going in for my fittings. I was considering buying my veil from them, now I will never use them Again!!
![]()
![]()
![]()
![]()
![]()
![]()
Sorry for the Long post, thanks for reading it.
![]()
