Bridal Reflections - RP from BHB

I have to buy my dress from Bridal Reflections and I'm not complaining (I won a $3500 gift certificate this weekend) but which location should I use - Massapequa, Carle Place or NYC? I live in Massapequa so that would be best but I have heard not so good things about alterations there...and I am getting EVERYTHING there. So, any opinions or reviews?? TIA