I ordered my shoes from there in August and then came in great!
However, I sent them back to be dyed with a swatch of my dress and have still not received them back. I mailed them back on 8-31-05!
has this happened to anyone else? I've emailed/called their customer service numerous times now an still haven't heard back. I'm not sure what to do now....
jackiez
Posted:
Member since
Re: Bridal Shoes.com PROBLEM - ADVICE NEEDED!
I ordered shoes from Bridalshoes.com on August 3rd and received a 'confirmation' e-mail. Three weeks later I still hadn't received the shoes (but wasn't charged for them either). They never responded to my calls or e-mails. I just wrote them off and ordered my shoes from a different website. Sorry, I don't have any advice, but I just wanted to let you know that I had a similar experience with Bridalshoes.com.
heather13
Posted:
Member since
Re: Bridal Shoes.com PROBLEM - ADVICE NEEDED!
Ugh! I'm soo mad. I did get them. I just haven't received them back dyed.
So annoyed:mad
It does say on their website though(practicall hidden) to allow 14 business days (which frankly is absurd) for dyeing. Technically, that would have been Tuesday. So it would take a day or 2 to ship back.
I swear, if don't receive them back by Friday. I'm driving to where they are located in Nassau County to see what f*** is going on. Their address is listed on the website.
My second fitting is 10/1 and if don't have shoes for it - i will freak out. As if you already couldn't tel that i am.
Thanks for your post though! At least i know its just not me being paranoid or something.
