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Bridal Suite of Bayshore - bad experience

LadyReeRee Posted:

Bridal Suite of Bayshore - bad experience

In January, I attended a bridal expo at the Bourne Mansion. There was a model there representing the Bridal Suite handing out coupons for $100 of a veil. All this coupon was, was a flyer for the Bridal Suite where she hand wrote '$100 of a veil' and then her signature on the back. No date of when it needed to be used by or a limit of how much should be spent there. Nothing.

So on Saturday, I brought my girls there to get their bridesmaid dresses. First of all it was mayhem. They were so disorganized. There were about 3 other bridal parties there at the same time as us and only 3 dressing rooms!!! All 3 of my girls had to cram in one room to try on dresses while my MOH waited since she couldn't fit in there. I felt so bad for them every time they came out sweating. We ended up ordering 2 of the girls dresses there b/c the other ones couldn't find anything they liked (all my girls are wearing different colors and different styles).

So after that I decided to look at the veils since I had that voucher. I found the perfect little birdcage veil and grabbed a sales associate to place my order. She asked me if I bought my dress there, which I replied no, but my girls were buying their dresses there. When I showed her the voucher she told me that I could only use it if I purchased my gown there. Really?! I showed it to her and told her that it didn't say that anywhere! Then she looked at me asked whose initials were on it?! How the ef am I supposed to know? It's the model YOU guys hired!!! She then told me that that model doesn't work for them anymore. OK - that's not my problem! When I asked to talk to the manager, she told me she was the OWNER!!! I almost started laughing b/c I couldn't believe how ridiculous the whole thing was. Needless to say, they didn't help me out at all - not even a percent off the veil I picked out. She did apologize but it was too late. I let her know that 'Brides talk to other brides'.

I'm sure many of you had good experiences there, but for me - I left there angry.

VENT OVER!
jsh109 Posted:

Bridal Suite of Bayshore - bad experience

That's ridiculous. They should have honored the voucher especially since it didn't have any conditions. And you're right - brides do talk to other brides and now we all know not to go there!

amandap Posted:

Bridal Suite of Bayshore - bad experience

That is horrible! I am sorry you had such a bad experience there.

sandr325 Posted:

Bridal Suite of Bayshore - bad experience

Did u cancel the bridesmaid dresses?

luckyerialc Posted:

Bridal Suite of Bayshore - bad experience

that is awful!! I wouldn't even want to give them business for the bridesmaid dresses after being treated like that!

bridejackson22 Posted:

Bridal Suite of Bayshore - bad experience

I have been there before and I didn't love the bridal attendant she was not really attentive and the store was dead I was the only other bride trying on dresses. I just didn't like her that much. But the place is very small though I have been to several others that are just as small lol. Sorry you had a horrible experience, that is messed up they wouldn't work with you at all and it is their problem not yours they didn't print up proper coupons with their 'stipulations'

ladygoodman Posted:

Bridal Suite of Bayshore - bad experience

That's ridiculous. They definitely should have honored the voucher.

LadyReeRee Posted:

Re: Bridal Suite of Bayshore - bad experience


Posted by sandr325

Did u cancel the bridesmaid dresses?



I was seriously about to call yesterday to cancel the two orders we made, by my MOH talked me out of it. She just made me realize that it's only the bridesmaid dresses, not like I ordered mine there or anything, and the only way to deal with this situation is let other brides now my experience. Thank God for this website!
anjelagain Posted:

Bridal Suite of Bayshore - bad experience

They are known for being rude. I know a girl who pulled all the girls dresses and the gown too and they said they didn't care lol.

kaw2be Posted:

Bridal Suite of Bayshore - bad experience

Wow I'm so surprised, I've been recommended to go there by a few people I know. I think I'll have to change my mind, how annoying for you.

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