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CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

12-3Princess Posted:

CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

Hi ladies,

does anyone know if i can return something to banana republic if I washed it and it was dry clean only?

It's so stupid because I had almost the same exact shirt in another color, which is washable, so I just assumed this one was too.... but when I took it out of the wash it was really wrinkly and I got worried so I let it air dry and brought it to the dry cleaner and they're going to iron it, but they told me it's never going to be the same anyway.

Do you think I should try to return it to Banana Republic? All I want is to exchange it for the same thing or get store credit. . . Anyway do this before?
Butterflybride Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

As long as you can make it look presentable, I definately think you can get away with making an even exchange with it. I know that Old Navy will pretty much take anything back, so I'm sure Banana Republic's return policy is somewhat similar. I would give it a shot anyway. What's the worst thing that could happen? They say 'No'?

tray831 Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

Yup, I've done it-- but I dont think I admitted I washed it just in case they wouldnt take it back

12-3Princess Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

thanks... so what excuse do i use? i mean, the tags are off... should i say i just want to exhange them for another size or something?

FTRBRIDE Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

Ugh, don't be that girl. You bought it, you washed it, you ruined it- not their fault.

Johnny&Maur Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?


Posted by FTRBRIDE

Ugh, don't be that girl. You bought it, you washed it, you ruined it- not their fault.



I agree. Although it *****...you ruined it...and I would feel guilty as hell returning something I damaged and acting like it wasn't my fault. I would just buy something new to replace it and live with it. Just my opinion!!
12-3Princess Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

I know... but I'm sooooooo mad. It was something I loved and I only wore it once!!!
FTRBRIDE Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

Why don't you call/email customer service. Tell them what happened, how you're a very good banana customer and you're very dissapointed. Maybe corporate will refund your money, or send you a gift certificate or something.

nov04LIbride Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?

When I worked in JCrew during high school people would return jeans that were years old because the zipper broke! And JCrew takes them back. I would admit that you washed it, but say you had the exact same shirt before and had different results and now it is unwearable.

jaclyncalderon Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?


Posted by FTRBRIDE

Ugh, don't be that girl. You bought it, you washed it, you ruined it- not their fault.



I second that
mrswask Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?


Posted by jaclyncalderon


Posted by FTRBRIDE

Ugh, don't be that girl. You bought it, you washed it, you ruined it- not their fault.



I second that




I agree.
Or at least be honest and explain what happened and how you had a similar shirt that washed just fine, etc.
exotica776 Posted:

Re: CAN I RETURN SOMETHING THAT I RUINED IN THE WASH?


Posted by mrswask


Posted by jaclyncalderon


Posted by FTRBRIDE

Ugh, don't be that girl. You bought it, you washed it, you ruined it- not their fault.



I second that




I agree.
Or at least be honest and explain what happened and how you had a similar shirt that washed just fine, etc.



i agree as well!

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