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Canvas on Demand Rave (so far) :-)

SUbride10_08_11 Posted:

Canvas on Demand Rave (so far) :-)

So I just got an e-mail from Canvas on Demand (the company from the Groupon last week)

'Regarding your recent order, the image that you submitted does not fit the exact proportions for the size of canvas you have chosen. In order to assure a good fit, we are going to make your canvas a custom size of 16x24 instead of 16x20. We will do this at no additional charge to you. Our goal is for you to be completely satisfied with the finished product, so we just wanted to keep you informed of this modification. We will get started immediately. We will do a great job for you!'

Woohoo!!!! LOVING this customer service- hopefully the canvas itself is just as great! Sooo glad I ordered 3 of the coupons!!!!
MarryingMyBFF1110 Posted:

Re: Canvas on Demand Rave (so far) :-)

wow!!

ChristineNorah Posted:

Re: Canvas on Demand Rave (so far) :-)

Wow. That is great! Keep us posted on the end result. That is great customer service.

JessNicole7EM Posted:

Re: Canvas on Demand Rave (so far) :-)

They did the same thing for me! my photo wasn't high resolution - so they emailed me asking for a better one.

I'm disappointed I can't use the photo I wanted, but I'm so glad they told me the problem instead of doing it and it coming out bad.

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