Carltun on the Sound (long, but bear with me)
Okay i wasn't going to post this on this website b/c I was hoping to get some kind of response from the Carltun, but I never did, despite the GM telling me he would follow up on it.... this is what happened to me there
When my FH and I got engaged in Oct, we knew we didn't want to waste a moment. we made appointments with venues... the second place we looked at was the Carltun on the Sound. We met with on the the banquet managers and she looked over the menu with us and also quoted us (orally and on paper) XX amount per head for a sat evening wedding. We negotitated with her and worked around the menu so we could get the price that we could work with in our budget. We shake hands, make appts to come back later in the week to leave 4K as the initial deposit. When i called her to confirm our appointment, she tells me in a round about way that she'll have to charge us an extra 10 a head.... after speaking to the chef... this didn't make any sense to me for a couple of reasons..1. Why didn't she call me right away after talking to the chef? 2. Why did she okay our original amount in the first place if she has been a banquet manager for a while, like 7 years or something? Anyway, as you guys prob know, i was incensed. NOT that i would have had a problem paying the extra cost but that it was not communicated to me or figured out initially. IT also foreclosed me and FH from visiting with any other venues.
I followed up with the GM (mr. Williams) at least 3 times since that happened, and he promised to look into the matter and let me know what really happened, he thought it was strange too that she had quoted me one figure and then raised it after speaking to the chef. BUT guess what? he never came through either... anyway, it all worked out at the end b/c we ended up with the perfect venue, for the same date but i just needed to get that off my chest, my only bad wedding vendor experience.
When my FH and I got engaged in Oct, we knew we didn't want to waste a moment. we made appointments with venues... the second place we looked at was the Carltun on the Sound. We met with on the the banquet managers and she looked over the menu with us and also quoted us (orally and on paper) XX amount per head for a sat evening wedding. We negotitated with her and worked around the menu so we could get the price that we could work with in our budget. We shake hands, make appts to come back later in the week to leave 4K as the initial deposit. When i called her to confirm our appointment, she tells me in a round about way that she'll have to charge us an extra 10 a head.... after speaking to the chef... this didn't make any sense to me for a couple of reasons..1. Why didn't she call me right away after talking to the chef? 2. Why did she okay our original amount in the first place if she has been a banquet manager for a while, like 7 years or something? Anyway, as you guys prob know, i was incensed. NOT that i would have had a problem paying the extra cost but that it was not communicated to me or figured out initially. IT also foreclosed me and FH from visiting with any other venues.
I followed up with the GM (mr. Williams) at least 3 times since that happened, and he promised to look into the matter and let me know what really happened, he thought it was strange too that she had quoted me one figure and then raised it after speaking to the chef. BUT guess what? he never came through either... anyway, it all worked out at the end b/c we ended up with the perfect venue, for the same date but i just needed to get that off my chest, my only bad wedding vendor experience.
