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Charmete Boutique- Terrible Experience!

JAAMS Posted:

Charmete Boutique- Terrible Experience!

Ok, so today, my mom & I traversed to Brooklyn to Charmete Boutique. Over the phone we were both told on two separate occasions that they have a large selection of plus sized dresses. We had an appointment scheduled for 3:00PM.

We arrived at 2:50 and went in and said we had a 3:00 apt. As we entered, we noticed that the store smelt horrific, was terribly organized, and very cramped. We were told to 'go get some coffee and come back in a half hour to an hour, there's another girl here.' Ummm ok. So we left and were about to go to Dunkin Donuts, when we saw a man peeing in the street outside of it. Not the store's fault...but an interesting part of the oh so fun experience.

We wander around for awhile, and as we are walking a girl comes up to me and asks where Dunkin Donuts is. I tell her where to go. Mind you, it is now around 3:15. 25 minutes after we were told that a girl was already in the store trying on dresses.

Close to 3:30, we return to Charmete Boutique and lo and behold, who is trying on dresses but the girl who asked where Dunkin Donuts was! (It's a large landmark near the store.) And who CLEARLY was not in the store 25 minutes earlier.

We watched HER try on dresses until after 4:00PM. Finally, it was my turn. The fitting room was extremely small...no way two people could fit in it. So the person helping me gets the Sabelle (which I love) and holds it up to me because it won't fit. Ok fine. Additionally, the pedestal thingy that the bride stands on to see herself was squashed into a corner so you could barely see yourself + it was EXTREMELY slippery. I thought I was going to break my ankle.

Then she takes another Maggie Sottero corset back dress size 24 and wants to try it on me. She BARELY tried. I have tried on Maggie corset backs size 24 before and they absolutely fit me. THe corset cannot be completely tied, but almost all the way. I could even feel that it was going to fit, but the attendant told me that it would not and yanked it off, after seriously not trying at all to fit it. She didn't even undo the corset all the way.

Then they held up the Maggie Mary to me. Ok fine great wonderful. My mother said 'Don't you have plus sizes that she can try on?' The women said no. Now, TWICE over the phone we had been told there were plus sizes.

They ask which is my favorite, and I say Sabelle because I really do love Sabelle. And they were like ok, so we'll order it. And I said no, I'm not ordering today, I have other appointments. They kept pushing and pushing. So finally I said 'I have relatives coming from out of state to come dress shopping with me.' (Which isn't true but they wouldn't stop it) and one woman was like 'Oh...you don't want to take all those people with you...don't do it..'

Then I said I am not comfortable ordering something that I can't try on, and the other woman says 'Well you aren't going to find any Maggie samples that will fit you.' And I said 'Oh actually I have tried on Maggies at other stores.' (which is true...not that it really matters...i thought it was rude of her to say that)

By this point, the other woman had completely abandoned me and was helping someone else. And the 'Well you aren't going to find any...' woman then stopped talking to us.

They worked with me for a total of 15 minutes. I would absolutely not recommend going there. Just an awful experience.
Becca2010 Posted:

Re: Charmete Boutique- Terrible Experience!

OMG THAT'S TERRIBLE!!! Talk about BAD customer Service!!! Ugh and PUSHY!!

Don't worry, you're going to find something at another place where they treat you RIGHT.

Asssholes!!
Future Mrs H Posted:

Re: Charmete Boutique- Terrible Experience!

Jen - I am so sorry you went through this. There are other places that will be more than accommodating to you.
Jenna_and_John Posted:

Re: Charmete Boutique- Terrible Experience!

That's terrible of them!!!!!!!!!!!!!!
Chelechel1 Posted:

Re: Charmete Boutique- Terrible Experience!

Ughghgh! Aren't there any other places on LI that you can go to instead? At least if the experience out here sux, its not like you traveled far. Sorry about your bad experience. I hope you have a better one somewhere else AND SOON!!!!
StaceYums81 Posted:

Re: Charmete Boutique- Terrible Experience!

why don't you call fantasia bridal - they are in rocky point thats where i got my dress and I can't even tell you how nice they are - not sure about the plus size selection but my dress was an 18 and I remember they did have some 18s to try on...

they are like all mothery not pushy at all...
JLWSJC Posted:

Re: Charmete Boutique- Terrible Experience!

OMG, Jen, I'm so sorry, that's ridiculous! this is the type of thing I'm dreading. How annoying, espcially since you made such a trip! Def won't be going there. Whart part of Brooklyn was it in?

Maybe these frustrations are something you can eventually imncorporate into your planning column?
jennybee Posted:

Re: Charmete Boutique- Terrible Experience!

That's awful! Cross 'em off your list and keep going! I'm sorry you had to deal with such rudeness and apathy
JAAMS Posted:

Re: Charmete Boutique- Terrible Experience!


Posted by JLWSJC

OMG, Jen, I'm so sorry, that's rediculous! this is the type of thing I'm dreading. How annoying, espcially since you made such a trip! Def won't be going there. Whart part of Brooklyn was it in?

Maybe these frustrations are something you can eventually imncorporate into your planning column?




I think it was Bay Ridgeish...exit 2 on the Belt.

Thanks for the idea, and I would def use it for the future. But the column that I'm writing now has to be about Garden City
Kristan35 Posted:

Re: Charmete Boutique- Terrible Experience!

This is a big fear of mine since I'm also a plus size bride. I'm afraid of being treated like crap cause I can't fit into a size 4. I know there are stores out there that won't treat me this way, but still , it's a big fear!

I'm so sorry you had to go through that but F them! You'll find the Sabelle (my friend wore that for her wedding, it is gorgeous!) at another store that CARES about their customers!
JLWSJC Posted:

Re: Charmete Boutique- Terrible Experience!


Posted by JAAMS


Posted by JLWSJC

OMG, Jen, I'm so sorry, that's rediculous! this is the type of thing I'm dreading. How annoying, espcially since you made such a trip! Def won't be going there. Whart part of Brooklyn was it in?

Maybe these frustrations are something you can eventually imncorporate into your planning column?




I think it was Bay Ridgeish...exit 2 on the Belt.

Thanks for the idea, and I would def use it for the future. But the column that I'm writing now has to be about Garden City



Aaah, I forgot, you did say that
SparklingBride10 Posted:

Re: Charmete Boutique- Terrible Experience!

I went there too a while ago but, all I bought was a veil..They are very pushy and I wasnt comfortable either. My mother also wanted to run out of the store b/c it's so cramped and gloomy looking. I wouldn't go back to that store.

Clover23 Posted:

Re: Charmete Boutique- Terrible Experience!

that is so messed up. do NOT give them your business no matter what!!

GR2010 Posted:

Re: Charmete Boutique- Terrible Experience!

That is terrible!!!!!!!!!!!!!!!! I am so sorry you had to experience that. What a bunch of wenches. They don't deserve your business or your time.

Spring143 Posted:

Re: Charmete Boutique- Terrible Experience!

thats really rude. everything they did was rude. you should write a review of the store on those websites where you can review places.

Jna2010 Posted:

Re: Charmete Boutique- Terrible Experience!

omggg so sorry Jen... i wish i knew you were going beforehand i woulda told you to save the trip... i walk past there a lot and the place just looks like hell im surprised theyve managed to stay in business

Lsorrent Posted:

Re: Charmete Boutique- Terrible Experience!

JayBee216 Posted:

Re: Charmete Boutique- Terrible Experience!

That is absolutely unacceptable - I would call the owner & complain about your horrific treatment!

ITA with a previous poster - Fantasia had a good selection and the people were nice and didn't rush you at all!
KatieG2010 Posted:

Re: Charmete Boutique- Terrible Experience!

eww!!

That store is gross to begin with.. I wish you would have posted you were going there and I would have told you to hault!!!

brittndave Posted:

Re: Charmete Boutique- Terrible Experience!

that's terrible!

did you try going to rk bridal? there were a few (very) plus sized girls there while i was trying on dresses and they were fitting into them

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