Coachman Limo

I used the above mentioned company. My contract called for two carseats for my two year old niece and nephew. I was told not to worry. The limo bus showed without the carseats when I called to complain I was told there was nothing they could do about it now but someone would call me the next day. I never received a phone call. After my honeymoon I called again and the guy on the phone was far from helpful. I never even heard the words 'We're sorry'. The parents of my niece and nephew had to scramble around that day to make other arrangements.

Do you think that is customer service?!

ok now I am really scared... because I booked with them. They seemed really nice when I met with them but you know how things change once they have you signed in a contract. anything else you can tell me about your wdding day that they did?