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Computer virus

MayBride06 Posted:

Computer virus

I guess all of the internet searches I have been doing lately for the wedding finally got the best of my Dell. I have a virus that destroyed my computer. I have an IT guy trying to fix it right now and I have to call Dell on monday. But if he cannot fix it, out the window goes my database of wedding addresses and wedding info/pictures. I should have backed it up on disk but i guess I just never thought i would get a virus. Oh well

MCDO15 Posted:

Re: Computer virus

depending on your situation, i may be able to help. let you guy try first, if you are still stuck, i will give it a whirl.

you can't boot into windows? or you don't see anything? what happen?

you can FM if you don't want to share with the world
LilyOfValley Posted:

Re: Computer virus

FM me if you need someone else to try. My dad and brother both fix computers.

MayBride06 Posted:

Re: Computer virus


Posted by MCDO15

depending on your situation, i may be able to help. let you guy try first, if you are still stuck, i will give it a whirl.

you can't boot into windows? or you don't see anything? what happen?

you can FM if you don't want to share with the world



Blue screen that says I have a trojan virus or something.
My IT guy called me and said he really is having a hard time with it and I cannot find my DELL disk that I need. I will calll them on Monday and have them send me a disk and we will go from there! If i need help I will surely let you know. I have all my wedding stuff on my computer, including database of addresses.
MCDO15 Posted:

Re: Computer virus

well...i can access your information..techincally, to retreive data, all i need is your hd. if you would like to reinstall and repair your issue, we need your dell disk unless we put a different copy of windows on your machine... let me know, i'm in huntington

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