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Custom Glam Girl vent.

flibbertigibbet Posted:

Custom Glam Girl vent.

You guys probably remember me talking about how I got my personalized hoodie in the mail and it was huge.

I washed, dryed, washed, dryed, dryed, dryed... whatever. It's still big.

I wrote an e-mail as soon as it came explaining that 'hey, I measured based off your charts and talked to someone there to make sure they didn't run big or small and it is huge'. Well they never wrote back.

So I called... and the girl on the phone was a complete skank-box. She was like 'Yeah they are big. You must've ordered junior sizes. You should've looked at the other chart.'

And so I told her 'Look I even called and gave the person my measurements and asked if it was the right size.'

She told me she's the one who answers the phone usually and 'I would never have told you that was the right size.'

I wasn't expecting anything ... but she offered me 50% to order a new one. I said 'No because then I'd end up paying like $70 for a hoodie that is not even that good of quality.

'Well yeah...'

So I'm telling her 'You need to have listed by the item that the item should be based off a specific sizing chart. You click the sizing chart link and it gives like 4 different ones.' And again I tell her 'I even CALLED AND ASKED' 'Well I wouldn't have told you that.'

I just said 'Well you did apparently ... I'm not making **** up. Have a great day.' And hung up.
AwaitingAugust Posted:

Re: Custom Glam Girl vent.

wow, that's awful ... so sorry you had to deal with that idiot!

can you call back and ask to speak with a manager? it's absolutely not right of them!

flibbertigibbet Posted:

Re: Custom Glam Girl vent.

i wrote an e-mail.

i dont want to call back now. i'll call her the c-word.

anyone else want to call and get the name of the manager?

1.800.796.8731
flibbertigibbet Posted:

Re: Custom Glam Girl vent.

you have to make sure what you're ordering is either a junior or adult size.

someone on here had said everything ran small and in junior sizes so when i called ... i asked what i needed to order and said 'i'm looking at the chart i measured and i'm yada yada is a large the best thing to order' and she said YES and it is HUGE.

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