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Di Res Tuxedos in Franklin Square

Soon2BMrsB Posted:

Di Res Tuxedos in Franklin Square

located next to Royalty Limo...has anyone dealt with them? If so, what was your experience?

smara Posted:

Re: Di Res Tuxedos in Franklin Square

Thats who I am using for my tuxes. They have been good so far, but I am also not married yet. But one girl wo used them gave them a bad review.. so I am hoping for the best.

I went with them because since I am using Royalty and they said if anything happened the day of: like if we needed a shirt becuas eit got stained or etc.. they would put it in the limo for us.
Soon2BMrsB Posted:

Re: Di Res Tuxedos in Franklin Square

Thanks for your input!

marymoon Posted:

Re: Di Res Tuxedos in Franklin Square

My sis used them and had no problems

Soon2BMrsB Posted:

Re: Di Res Tuxedos in Franklin Square

Thanks girls!

103005FallBride Posted:

Re: Di Res Tuxedos in Franklin Square

I used them from a recommedation from KimberlyBride and had absolutely NO PROBLEMS!!!

They're VERY ACCOMODATING! Work with Mitch. He was FANTASTIC! I wanted a specific color that they didn't carry and Mitch went out of his way to get the vest & tie colors for us. I also had half the guys from OOT and all he needed was their measurements.

Everything is onsite, so God forbid something goes wrong...he runs upstairs and gets the right size for you.
Everything is included...even a brand new pair of socks!
Tuxes were clean and in great shape.

Recently DH had to wear a tux from a 'chain' type store and he reaked of BO...

Good luck!

smara Posted:

Re: Di Res Tuxedos in Franklin Square

Thank you also... I only saw that one bad review awhile back and I got a little nervous. But they always are nice to work with, FH changed his GM list like a billion times.

I liked the fact that everything is onsite also.
jackiez Posted:

Re: Di Res Tuxedos in Franklin Square

Sorry, I'm the one that gave them a bad review. I'm really glad tha other brides didn't have bad experiences with them, but here was mine:

Di Re Tuxedos - I didn't want to post a review of Di Re because I didn't want people to get offended by my experience with them, but based on the number of people who have FMed me with questions, I thought I should post my review. It was more than just one thing with DiRe and there is a lot of background info. It started when my Dad went in to get his tux. We had received 2 free tuxes with our order and my husband and I had decided that my husband would get his tux free and then our dads would each get theirs for half price and the groomsmen's tuxes would each be $125. When my dad went in to get measured for his tux, the salesman told him that his couldn't be 1/2 off because it was obvious that they had allocated the 2nd 'free' tuxedo among all of the groomsmen because $125 was too low of a price. My dad told me what had happened and the salesman told me that there was nothing he could do, I would have to call back when a manager was there and the manager was only there on Tuesdays (This all happened on a Wednesday, so I had to wait a week to speak to a manager) I asked if they could have him call me back. No one ever called me back and when I called the following Tuesday, the manager (I don't remember his name, I am sorry) told me that it would not be a problem, they would give my dad and my father in law their tuxes for 1/2 off. That night when I got home from work, there was a message on my home answering machine from Manny at Di Re saying that they just realized that the vests that I wanted for my groomsmen needed to be special ordered and they would be $5 extra for each one. I called the following day asking if they thought that it was a little odd that they were finally 'OK' with giving my dad his tux for 1/2 off but were now charging all of the other guys extra. They insisted that one thing had nothing to do with the other. I didn't believe them. Then when my brother in law went to go pick up his tuxedo, the salesmen told him all of the problems that they had with me. My BIL has a different last name than my husband, who happens to have a jewish-sounding last name. (This is probably the worst thing that happened and the reason that I REALLY didn't like them) The salesman said 'Oh, now I understand...they are Jewish'. I'm not Jewish, but was completely offended at the thought that someone would make this statement. Then to end things on an even worse note, when my dad put his tux on the morning of the wedding, it was about three sizes too small for him...the weird thing was that he had tried on the jacket the day before at Di Re and it had fit him...he said that they were really nasty to him when he went to pick it up and thinks that they might have switched it after he tried it on. (When he went back the morning of the wedding, they did give him a jacket that fit, but it was just an added headache). The tuxes did all look great, it was just a pretty miserable experience dealing with them
marymoon Posted:

Re: Di Res Tuxedos in Franklin Square

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