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Disappointing Vendor(long)

Soon2BeMrsD Posted:

Disappointing Vendor(long)

girls i really do not know what to do...FH and i had an original date for nov 06...we had booked a RH in March of 05..a VERY VERY popular hall on this site...well FH and i had to cancel the hall, b/c we had run into very hard personal issues and financially it was too much of a burden, we didnt even know if we were going to still get married...we cancelled the hall via certified mail in the very beginning of nov 05...leaving them a little over a year...our deposit was 500...with monthly payments, and deposit they have 3600 of our money...we have called them and they tell us they keep 1000 no matter what and they dont know if they will give us our money back because they have to rebook at equal or less value...now it has been 4 months since we cancelled, they still will not give us our money back, i do not know what to do but this is ridiculous..please give me advice!!!its a lot of money and i know sooo many brides are having their weddings there so i do not understand why they really need to keep my money, i gave them extremely ample time...and they arent in suffolk so i cant go through that law please help!
thanks

So sorry for length!
prinses777 Posted:

Re: Disappointing Vendor(long)

I am really sorry to hear about this...

But... If I recall I believe the law was about SUFFOLK halls... Is it in suffolk???

HEY!! HERE IT IS!!!

If you read the subdivisions together, 237-3 (3) and 237-4 'prompt refunds', because rebooking is presumed if the date is more than 6 months out, the hall must return the deposits within 30 days of being notified of the cancellation.

Because rebooking is presumed you DO NOT have to wait 30 days after they rebook.

This is the LAW for Suffolk County halls!!!!
Pay particular attention to 237-3 (3) - if it's more than 6 months out rebooking is presumed.

Chapter 237, CATERERS

GENERAL REFERENCES

§ 237-1. Legislative findings and intent.

A.The Legislature finds that the Suffolk County Department of Consumer Affairs has received numerous complaints from consumers about catering contracts. These contracts are very often executed long in advance of affairs, at the urging of caterers, to avoid scheduling disappointments.

B.The Legislature further finds that, upon the execution of such a contract, a consumer is required to make an initial payment and may be required to make periodic payments thereafter.

C.The Legislature further finds that those who cancel catering contracts, in most instances, do so for legitimate reasons. The major area of consumer complaints relates to these cancellations and the claims of patrons for restitution of these partial payments and, on the other hand, the caterers' claims to damages due to these cancellations.

D.The Legislature further finds that the common no return of deposit clause too often results in an unconscionable and unjust situation because the caterer often rebooks the room for the contracted date at a price more or less than the original contract price but which has no bearing on the no return of deposit clause.

E.The Legislature further finds that a caterer's delegation of its performance of the contract to another caterer without the consumer's consent is unconscionable.

F.The Legislature intends to cure these inequities by establishing criteria and procedures for cancellation of catering contracts and for the delegating of these contracts.

§ 237-2. Definitions.

As used in this chapter, the following terms shall have the meanings indicated:

CATERER -- Any person or business engaged in serving food or beverages for private functions in Suffolk County.

§ 237-3. Cancellations and cancellation fees.

A. A cancellation occurs:

(1)When the consumer mails to the caterer notice of his or her intent to cancel; or

(2)When the caterer has actual notice of the consumer's intent to cancel.

B. With regard to cancellation fees:

(1)If a consumer cancels a catering contract and the caterer is able to rebook the date, the caterer's cancellation fee may not exceed 5% of the total contract price or $100, whichever is less, plus actual expenses reasonably incurred.

(2)If a consumer cancels a catering contract and the caterer is unable to rebook the date, the caterer's cancellation fee may not exceed the difference between the total contract price and the cost of performance, plus actual expenses reasonably incurred. The caterer must be able to show diligent efforts to rebook and most fairly calculate the cost of performance.

(3)It will be presumed that a caterer who receives notice of cancellation six months or more before the scheduled date of the function will be able to rebook.

§ 237-4. Prompt refunds.

As soon as reasonably practicable after cancellation and in no event later than 30 days after rebooking, the caterer must return to the consumer any sum received which exceeds the caterer's permissible cancellation fee.

§ 237-5. Contract forms.

Contract forms used by a caterer must conspicuously disclose the caterer's cancellation fee. This does not apply to contract forms ordered to be printed or set in type before the effective date of this chapter, but such forms may not be used for more than six months after this chapter takes effect.

§ 237-6. Delegation of performance to another caterer.

A caterer may not delegate performance of any contract to another caterer without the consumer's consent. This consent may be obtained only after the caterer advised the consumer of its inability to perform under the contract.

§ 237-7. Penalties for offenses.

The Commissioner of the Department of Consumer Affairs of Suffolk County or his designated representative shall have the power to impose upon any caterer who shall violate any of the provisions of this chapter and/or any regulations duly promulgated with respect thereto a civil penalty of not less than $50 nor more than $500 for each such violation.

§ 237-8. Enforcement.

A.This chapter shall be enforced by the Department of Consumer Affairs of Suffolk County.

B.The Commissioner of the Department of Consumer Affairs of Suffolk County may promulgate regulations consistent with and in furtherance of the provisions of this chapter.


The link if you want to read this on your own

Chapter 237
Suffolk County law re: caterers

Write a letter officially cancelling the date and be sure to cite this law, specifically 237-3 (3) and 237-4 noting that because her date is well over 6 months out, rebooking is presumed and therefore she expects to receive a full refund (minus $100) within 30 days. If she does not get a check call a lawyer. There are probably firms that do this type of thing all the time.

JazzyT Posted:

Re: Disappointing Vendor(long)

Im so sorry to hear about this...do some research maybe you canfind outinfo on how to get your money back does the contract sat deposit non-refundable?

Soon2BeMrsD Posted:

Re: Disappointing Vendor(long)


Posted by prinses777

I am really sorry to hear about this...

But... If I recall I believe the law was about SUFFOLK halls... Is it in suffolk???



duh to me...i know whatever law it is, the place isnt in the county for it...i just dont know LI too well so i may have mixed them
prinses777 Posted:

Re: Disappointing Vendor(long)

Oh... I just got so excited too!!!
enjft Posted:

Re: Disappointing Vendor(long)

can u tell brides the date is available and see if they book? Also look on the 06 list to see if they booked and are just busting ur chops?

prinses777 Posted:

Re: Disappointing Vendor(long)

Are you positive its not in suffolk...

You do not have to tell me the hall, but just double check as to where it is.. Its worth a shot!

Good Luck.
Soon2BeMrsD Posted:

Re: Disappointing Vendor(long)

yea its in nassau...i think its crazy they have different laws..and there are no 06 ladies for it on the day...but i mean its not like they need the money and its not like they lost money because i cancelled so far ahead...if you want the name FM me..for whatever reason i am the bigger person and am not putting it in the post...the post would probably get pulled anyone bc they are a vendor on here

HamptonsBride Posted:

Re: Disappointing Vendor(long)

There's a guy on Channel 11WB news that helps people out in situations such as yours...he always gets them their money back from people! No one wants to look like the bad guy on camera ;) Good Luck....here's the phone...it's worth a shot...HELP ME HOWARD HOTLINE 212-210-2490
Soon2BeMrsD Posted:

Re: Disappointing Vendor(long)


Posted by HamptonsBride

There's a guy on Channel 11WB news that helps people out in situations such as yours...he always gets them their money back from people! No one wants to look like the bad guy on camera ;) Good Luck....here's the phone...it's worth a shot...HELP ME HOWARD HOTLINE 212-210-2490


tyvm! i called and his mailbox is full i will keep trying...
JanuaryBride06 Posted:

Re: Disappointing Vendor(long)

you want 7 on your side?

Email Tappy
bride2b24 Posted:

Re: Disappointing Vendor(long)

im sooooo sorry girl.....good luck
Nina Posted:

Re: Disappointing Vendor(long)

Francine you know where I stand about this...small claims court...

And if not...Put out a post ont he bhb board....ask for some attorneys...and fm some of the brides that are in law..they will be the greatest help

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