Duet

minniesmom Posted: Sep 29, 2007 06:08 PM

Duet

For any of you girls that are using or who have used Duet ......was the language barrier a problem? My daughter had an appt with them and loves their work but was uneasy with the lack of communication. She is afraid that it will be hard to take direction on the wedding day and that the lack of a relationship with the photographer may show in their faces. Any advice????

jax1023 Posted: Sep 29, 2007 06:35 PM

Re: Duet

Its only the office staff that its a problem with. The photographers speak much better english. We used Alberto, who had a very very slight accent, but we had no problem understanding him.

Danacm80 Posted: Sep 29, 2007 09:53 PM

Re: Duet

Language is not an issue at all with them! we had Jay's team.. and they showed up w/ like 4 photographers plus the video guy... everyone spoke fine english......and they somehow remember everyone's name in the bridal party in the first 5 minutes they arrive hehe... they were great!

ido07 Posted: Sep 29, 2007 09:55 PM

Re: Duet

I agree (also using Jay's team) He is amazing..and so wonderful to work with! Language not an issue at all!

danielle19755 Posted: Sep 30, 2007 08:49 AM

Re: Duet

we used Sams team and there was no problem!!! I highly reccomend!!!

GettinHutched Posted: Sep 30, 2007 09:05 AM

Re: Duet

Posted by danielle19755

we used Sams team and there was no problem!!! I highly reccomend!!!

Me too! Never a problem at all!!

enjft Posted: Sep 30, 2007 09:06 AM

Re: Duet

I used Jay and sometimes he speaks better English then me

GettinHutched Posted: Sep 30, 2007 09:10 AM

Re: Duet

Posted by enjft

I used Jay and sometimes he speaks better English then me

you are too cute!

jgl Posted: Sep 30, 2007 09:19 AM

Re: Duet

we used Albertos for Epics and will use for the wedding. Alberto spealks perfect english.

minniesmom Posted: Sep 30, 2007 10:12 AM

Re: Duet

Thanks girls

minibride08 Posted: Sep 30, 2007 07:09 PM

Re: Duet

I've had no problem with the language. They are great with email communication & posts that you can leave on their website with any questions. We met with Eric for 2 appts. so far- and he is great. Haven't met our photog yet (Alberto) but have read his english is fine too.

BoxOfRocks Posted: Sep 30, 2007 09:31 PM

Re: Duet

We had Woo's team. Also fine.

Re: office staff, there's a customer service line you can call and everyone who has answered it has spoken fluent English. I have spoken to at least Terry on the phone. I have also had clear e-mail communications with at least Nicole and Sue. There was one other gentleman with whom I spoke and to whom I wrote, who was also clear, but I'm afraid I can't remember his name.