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Duet Epics

SoontobeRoma15 Posted:

Duet Epics

So my FH and I took our Epics with Nick from Duet yesterday. When we were finished he told me it would take 2 MONTHS for me to get them back. Is it just me or is that totally unreasonable? I am pissed because I wanted to send out STDs with our Christmas cards. UGH!

mariedsgn Posted:

Re: Duet Epics

I saw on their FB page that they are very busy right now!
marinai7 Posted:

Re: Duet Epics

Aww, sorry. We didn't go with Duet, but our photog took about 2 weeks.

MarjorieFrank Posted:

Re: Duet Epics

I am a little upset as well. Everyone told me it would take 3 weeks tops to get them back, but Alberto told us 6 weeks!!! I hate waiting.

Apparently they are switching over from one server to another. I don't understand why they decided to do this during their peak season though...
Becca2010 Posted:

Re: Duet Epics

I heard about 6 weeks when I first booked with them. They might be busy and trying to over estimate so they don't disappoint people. You might have them in time. Fingers crossed!

kat2010 Posted:

Re: Duet Epics

oh wow that is too long! they are just engagement photos, imagine wedding photos.
maybe you can ask them for a few teasers so you can do your std!?!
eternitybride Posted:

Re: Duet Epics

I was told 6 weeks because this is their busy season, and they are going through a server change, which is delaying some of the proofs. It also depends on how busy the photographer is.

brittndave Posted:

Re: Duet Epics

i tried asking for teasers and they said they would try to accomodate the request but they are updating their server blah blah blah.

WHY WOULD YOU UPDATE YOUR SERVER DURING PEAK SEASON? WHY WOULDN'T YOU WAIT UNTIL DECEMBER OR JANUARY?
JLWSJC Posted:

Re: Duet Epics


Posted by kat2010

oh wow that is too long! they are just engagement photos, imagine wedding photos.
maybe you can ask them for a few teasers so you can do your std!?!



That's a really good idea, then if you have to wait for the rest it won't be so bad.
AdriandSteve Posted:

Re: Duet Epics

6 weeks!!!!!

We took ours yesterday and TJ just said they would give us a call when they were ready, and didn't specifiy a time frame. Lets see.. 6 weeks is...... thanksgiving time. So I guess they are going out the First week in December instead of the 1st week of Nov.

hmm.. Maybe I should just give some out during christmas to save $ on stamps lol.
CappyGirl Posted:

Re: Duet Epics


Posted by AdriandSteve

6 weeks!!!!!

We took ours yesterday and TJ just said they would give us a call when they were ready, and didn't specifiy a time frame. Lets see.. 6 weeks is...... thanksgiving time. So I guess they are going out the First week in December instead of the 1st week of Nov.

hmm.. Maybe I should just give some out during christmas to save $ on stamps lol.



We took ours on 9/30 with TJ and he told us 8 weeks!!!
AdriandSteve Posted:

Re: Duet Epics


Posted by CappyGirl


Posted by AdriandSteve

6 weeks!!!!!

We took ours yesterday and TJ just said they would give us a call when they were ready, and didn't specifiy a time frame. Lets see.. 6 weeks is...... thanksgiving time. So I guess they are going out the First week in December instead of the 1st week of Nov.

hmm.. Maybe I should just give some out during christmas to save $ on stamps lol.



We took ours on 9/30 with TJ and he told us 8 weeks!!!



oook. Guess they are going out with/as Christmas cards this year!!!!!
CappyGirl Posted:

Re: Duet Epics

I was so surprised it would take that long - so many girls get them back the next day with other photogs!!

MarjorieFrank Posted:

Re: Duet Epics


Posted by brittndave

WHY WOULD YOU UPDATE YOUR SERVER DURING PEAK SEASON? WHY WOULDN'T YOU WAIT UNTIL DECEMBER OR JANUARY?



This is how I feel too !
Cassie15 Posted:

Re: Duet Epics

I'm not sure about the epics but for the wedding photos, it took about 4 months to get our CD proofs and almost 6 months to get our video. They're prob backed up from their orders b/c they're getting more popular. Speaking from personal experience of working with them for my wedding, they do amazing work. Our wedding photos were beautiful! It's def worth the wait.!

SummerBride10 Posted:

Re: Duet Epics

I believe it takes longer during the busy wedding season.

They may come even sooner. Dont worry- theyre worth the wait!!
xxpazzaxx Posted:

Re: Duet Epics

wow, I'm surprised..I got mine back in 2 weeks. I guess they're really busy..I hope you get them back b4 x-mas
FutureMrs.M Posted:

Re: Duet Epics

i got mine back yesterday and that made it 6 weeks and a day

MongieToBe Posted:

Re: Duet Epics

I don't think it should take that long! We had ours with Sam from Duet on Monday & he said about 4 weeks & FH said it needs to be done asap b/c we need to send out STDs.

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