Post New Topic

E-Ring VENDOR RANT

040508Bride Posted:

E-Ring VENDOR RANT

Back in October, FH and I went to look at E-Rings. After trying on about 100000000 rings, we went to Elsa's Showroom (a vendor here) and had a ring designed. It was more then FH really wanted to spend, but he knew I loved it and he got it. We bought both the Diamond and the Setting from her. No problems there.

I purchased my wedding bands in Albany this past weekend. It's 2 bands and I will wear one on each side. The only problem is that the bands are a little bit thick and uncomfortable. I figured no problem, elsa can probably fix it for me. Wellllllllll I just called her to see if I can come in and show her the rings and she said NO because i didn't buy them from HER and she doesn't touch anyone elses work!!!!!!!!!!! wtef?????????????? you're a jeweler and I am insured!!! I explained to her that i don't feel comfortable leaving my e-ring anywhere else and she was like 'i understand but i won't take the chance of working on someone elses rings'.

Ya know....I have refferred so many ppl on here to her, a few of which actually DID go and DID buy stuff from her, and this is the thanks I get. All she has to do is thin out the back of the band for me. It's not like they are eternity bands with diamonds all around, it's just gold. And she clearly was insulted that I bought my rings elsewhere.

I am so aggrivated right now. Not for nothing, we gave her thousands of dollars in business. I'm very insulted that she can't help ME out now with other jewelery.

For anyone who still needs a band or an e-ring, I would def. make sure you are working with someone who won't just leave you hanging like this. Business is business, but when you are spending as much as some of us are on these rings, go with someone that you not only TRUST, but someone who will be able to help you out with this big purchase.

I HTH someone else for the future.
Jesaroo2 Posted:

Re: E-Ring VENDOR RANT

I had a big problem with them also...sorry to hear this happened

SummerBride06 Posted:

Re: E-Ring VENDOR RANT

they were the nastiest people when i went there. i walked out and gave away a gift certificate of theirs that i won because i wouldn't give them business.

check out your vendors very carefully......
040508Bride Posted:

Re: E-Ring VENDOR RANT

idk what to do now. I was really hoping she'd be able to fix them for me. Not only that, but my e-ring is white gold---i got it in december---i've had it dipped 4 times already!!!! (Ok i'm a little OCD as soon as i see even a little yellow tinge to it i get it dipped) but still!!!

TGs Lady 22908 Posted:

Re: E-Ring VENDOR RANT

I'm sorry that this happened. I've used them and never had a problem.

I can give you one piece of advice though...my family has been in the jewlery business for longer then I've been alive and it's not uncommon for jewlers to do what you are describing (especially if they are a specialty jewler like elsa's), so I wouldn't take it personally.

Unfortunetly, my family's jewlery business died with my grandfather so I would tell you to bring it there but it no longer exists HOWEVER I could find out from my family somewhere reputable you could bring it to if you don't already have an alternate.
040508Bride Posted:

Re: E-Ring VENDOR RANT


Posted by TGs Lady 22908

I'm sorry that this happened. I've used them and never had a problem.

I can give you one piece of advice though...my family has been in the jewlery business for longer then I've been alive and it's not uncommon for jewlers to do what you are describing (especially if they are a specialty jewler like elsa's), so I wouldn't take it personally.

Unfortunetly, my family's jewlery business died with my grandfather so I would tell you to bring it there but it no longer exists HOWEVER I could find out from my family somewhere reputable you could bring it to if you don't already have an alternate.



I would REALLLLLLY appreciate that. Please FM me if you can find someone bc i don't have that kind of connection. Only Flowers

Reply to this topic

Log in to reply or quote a post.