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Email correspondence with DJ CEO: What do you think? Is he a jerk?

Original post by Chelechel1

Thread views: 638

So I have been asking the CEO of a particular DJ company about the steps to take. This is after I put a 965.00 deposit 13 months in advance. He was a typical salesman before he got my $$$. NOw that I put a non-refundable deposit down, he responds to me with a few sentences. Am I being too sensitive; or does the last email have major attitude after I tell him that I am aware of my rights as a consumer? Be honest, what do you think?


ME:
Aug 22, 2009
Hello,
I will be using your services for my upcoming wedding on May 1, 2010. I met with a representative at a Dowling College showcase on 3/29/09. I purchased a package and received a wedding song list via email. I must have accidentally deleted it. Can you please send me another one?
Also I wanted to know if it is typical for your customers to listen to the DJs in person. All we saw was a video, and I would like to see the DJ/MC staff members during an event, showcase, or at your facility.
Thank you,


DJ CEO:
August 24, 2009
Attached you will find your music sheets. Also our next performing showcase will be in October if you wish to see us, that is totally up to you.


ME:
Aug 24, 2009
Thank you
Is it typical for your clients to be able to choose their DJs and MCs? Do different DJs specialize in certain musical genres?
-Michele

DJ CEO:
August 24, 2009
Not usually.

ME:
11/28/09
I would like to know when and where the next DJ/MC performing showcase is. I was unable to make the one in October.

DJ CEO:
11/28/09
Unforgettably there are no showcases to the middle of January do to the holiday season, Speak to you soon.

ME:
11/28/09
I would like to see who I will have as my DJ as well as my MC considering that I already put down a deposit which is almost half of the final price 13 months in advance. I know that **** is a large company, and employs many more people than the other entertainment companies in this area, therefore there are many DJs and MCs of varying levels of experience. I know that I am entitled to see the performance of the person that I am paying for in advance.

DJ CEO:
11028/09
You have to wait until I get showcase info at the start of 2110.
flairforfashion

Re: Email correspondence with DJ CEO: What do you think? Is he a jerk?

I could see why you don't like the way the one liners are. Sometimes, it is best to meet in person to ask questions though.

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