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For the girls posting about Travell Tomm yesterday...

brittndave Posted:

For the girls posting about Travell Tomm yesterday...

anyone magically get a phone call from him last night?

DnT2010 Posted:

Re: For the girls posting about Travell Tomm yesterday...

i got an email. too late, we already booked.

pipermaru Posted:

Re: For the girls posting about Travell Tomm yesterday...

i missed the posts last night... what happened?

Becca2010 Posted:

Re: For the girls posting about Travell Tomm yesterday...

Apparently he was up everyone's arse after the posts yesterday about how he doesn't answer calls or emails. This morning, people were talking about how he's a lurkerrrrrrrrrrrr
AngnShaun Posted:

Re: For the girls posting about Travell Tomm yesterday...

Kristen (soon2beshea) posted that she was unhappy that he wasnt responding, and he gave her prices for flights that were more expensive than ones she found herself... and a bunch of girls said stuff...

NYgirlinTX Posted:

Re: For the girls posting about Travell Tomm yesterday...

Lmao, are you serious????? Is he a 'fake' a bride?

AngnShaun Posted:

Re: For the girls posting about Travell Tomm yesterday...


Posted by NYgirlinTX

Lmao, are you serious????? Is he a 'fake' a bride?



ive never seen him post... he just reads the boards
MrsC2010 Posted:

Re: For the girls posting about Travell Tomm yesterday...


Posted by NYgirlinTX

Lmao, are you serious????? Is he a 'fake' a bride?



no he doesnt post he just reads. as do probably 90% of vendors. i dont really see why its a big deal if he's just reading whats on the site about him.
brittndave Posted:

Re: For the girls posting about Travell Tomm yesterday...

i just think it's sad that people want to use him to book their honeymoons and they have to write something negative about him on here before he actually gets back to them

JayBee216 Posted:

Re: For the girls posting about Travell Tomm yesterday...

I am very turned off from vendors who take forever to get back to you. You can find someone else!!!
cateydee Posted:

Re: For the girls posting about Travell Tomm yesterday...


Posted by brittndave

i just think it's sad that people want to use him to book their honeymoons and they have to write something negative about him on here before he actually gets back to them




i just wanted to say that i did not have this issue with tom, he's gotten back to me immediately and if he didnt, he would email me to say 'ill call you monday' or something and he would. did you guys try calling his phone as well as emailing?
stinenandy2010 Posted:

Re: For the girls posting about Travell Tomm yesterday...

this was my experience with him: so i contacted him about 10 months before my wedding, he told me i should wait till more prices come out and he would contact me in about a month. fine, so two months go by, and he says that nothing is really out still, ok fine. so now its the summer, about six months before and everything is out. i called and emailed him and he told me to wait again, but during this time, i had to email/call him quite a few times to get a response. well at this point, i started contacting other travel agents. i eventually went with someone else. about a month ago he contacted me asking me if i wanted to book, i told him sorry it was at that point eight weeks till my wedding and i booked already. honestly, i kind of found him snotty with me always. he explained that the past few months were crazy for him with the arrival of a new baby. so thats fine. i just ended up elsewhere b/c i didn't like the customer service.

i know plenty of girls on this site that have had wonderful experiences with him. and i really wouldn't say don't call him, because sometimes a client and vendor just don't mesh....afterall isn't that why we book with our vendors, because we click and they get it?
pipermaru Posted:

Re: For the girls posting about Travell Tomm yesterday...

he also didn't return my calls/emails...

it was sort of a blessing in disguise though because i found an amazing travel agent who is beyond responsive and got us a really great deal (and even figured out how to get us free RT tix to italy using our FF miles)... FM me if you want her info.
alli3131 Posted:

Re: For the girls posting about Travell Tomm yesterday...


Posted by stinenandy2010

this was my experience with him: so i contacted him about 10 months before my wedding, he told me i should wait till more prices come out and he would contact me in about a month. fine, so two months go by, and he says that nothing is really out still, ok fine. so now its the summer, about six months before and everything is out. i called and emailed him and he told me to wait again, but during this time, i had to email/call him quite a few times to get a response. well at this point, i started contacting other travel agents. i eventually went with someone else. about a month ago he contacted me asking me if i wanted to book, i told him sorry it was at that point eight weeks till my wedding and i booked already. honestly, i kind of found him snotty with me always. he explained that the past few months were crazy for him with the arrival of a new baby. so thats fine. i just ended up elsewhere b/c i didn't like the customer service.

i know plenty of girls on this site that have had wonderful experiences with him. and i really wouldn't say don't call him, because sometimes a client and vendor just don't mesh....afterall isn't that why we book with our vendors, because we click and they get it?



I found that he always has something else going on....I used him for my hotel only and he gave me the price and I found it cheaper so he gave me the lower price.....but dealing with him was not easy or timely.....he always was traveling personal and business but IMO if you are traveling for business you should still find time to answer emails and calls......I just felt like he always had an excuse as to why it took so long.....he definitely didnt do anything special for me....i hear other people's TA getting them upgrades and stuff but I never hear that about him.

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