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For you Ebayers.....

BKtoLI Posted:

For you Ebayers.....

I ordered MORE damn rhinestones for the cake topper. I won the auction on Sunday, but in paying I made a mistake and paid twice.

I contacted the seller to let them know and didn't hear back from them. So I called them yesterday, and they said they will check into it and send me a refund.

Today nothing has been refunded, BUT I did receive a standard email saying they got my email and it will ship out shortly.

So I sent an email back saying instead of refunding the money, just send me double the order since it's paid for already anyway. Still no response, and when I called I got no answer.

Should I just wait for the mail and see what happens? Call again tomorrow? What would you guys do?
BJandDan Posted:

Re: For you Ebayers.....

If you paid by credit card or pay pal, notify them and have them put a hold on it. I am sure the shipper won't send them out then
VadersBride2006 Posted:

Re: For you Ebayers.....

If you have already contacted the seller and gotten no response, you should contact ebay directly. They have mediators who act as go betweens when buyers and sellers are having problems they can't resolve themselves.

Deedlebug126 Posted:

Re: For you Ebayers.....

notify paypal, they are pretty good with correcting things like this, if the seller wont.

ChrissynRicky Posted:

Re: For you Ebayers.....

I would wait...things take times...you don't need to follow up every day...give them a chance to get back to you. You won't be able to escalate anything with ebay or paypal for at least 10 days.

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