Gift cards... Always give people a receipt with it!

AllyDrew1108 Posted: Oct 31, 2008 03:07 PM

Gift cards... Always give people a receipt with it!

So I bought my brother a $50 gift card to Houston's as his groomsman gift because FH was getting the guys beer glasses and he doesn't drink. Plus he is married and I know it would be nice to do something for him and his wife too since she helped him get his tux and all that. They also don't get to dine out much w/the baby, etc. whatever...

SOOOOOO....
He goes to Houston's the other night with his wife (my mom watched the baby) and they told him the card was ZERO! Thank GOD I included the receipt with it, the dumb a s s chick who rang it up did it incorrectly. I am embarrassed that he had to deal with that . I called them and they were not even really apologetic about it.

I called the headquarters and they are looking into it. Like who would think to include the receipt with a gift card.

Ladies, be warned, I know some of you give gift cards as parent gifts, etc. Always have a receipt with it. I learned my lesson!!

futuremrsfab Posted: Oct 31, 2008 03:23 PM

Re: Gift cards... Always give people a receipt with it!

Thats awful! I cant believe that they werent apologetic- awful service!

SFAR89 Posted: Oct 31, 2008 03:57 PM

Re: Gift cards... Always give people a receipt with it!

That does suck, but that happened years ago to some other people. There was a big thing going around where the gift cards were coming up with a zero balance. Ever since then I ALWAYS include my receipt with the GC. :( Sorry you had to go through that. AT least they fixed it and you didn't have to go kick someone's @$$

AllyDrew1108 Posted: Oct 31, 2008 04:47 PM

Re: Gift cards... Always give people a receipt with it!

OMG! I remember that. I think they were stealing the codes or something? Like the employees maybe?

Posted by Future_Farrell

That does suck, but that happened years ago to some other people. There was a big thing going around where the gift cards were coming up with a zero balance. Ever since then I ALWAYS include my receipt with the GC. :( Sorry you had to go through that. AT least they fixed it and you didn't have to go kick someone's @$$

Kricket212 Posted: Oct 31, 2008 04:58 PM

Re: Gift cards... Always give people a receipt with it!

How embarresing. Thanks for the warning.

Hawks Nest Posted: Oct 31, 2008 07:00 PM

Re: Gift cards... Always give people a receipt with it!

WowI that *****... Good thing they had the receipt..

TheFutureMrsM Posted: Oct 31, 2008 07:17 PM

Re: Gift cards... Always give people a receipt with it!

This happened to me, i bought my dad a 100 dollar gift card to themovies

he goes and its zero dollars balance

I didnt keep the receipt but called pathmark, and my CC company...nothing was ever rectified, they looked into it though and nothing was done...it totally succked and now
i learned my lesson, i always keep receipts and make sure the cashier is doing it right

oh and i never buy a gift card from pathmark

sophisticat13 Posted: Oct 31, 2008 07:46 PM

Re: Gift cards... Always give people a receipt with it!

Posted by AllyDrew1108

OMG! I remember that. I think they were stealing the codes or something? Like the employees maybe?

Posted by Future_Farrell

That does suck, but that happened years ago to some other people. There was a big thing going around where the gift cards were coming up with a zero balance. Ever since then I ALWAYS include my receipt with the GC. :( Sorry you had to go through that. AT least they fixed it and you didn't have to go kick someone's @$$

That happened to me once. I bought a Stop n Shop gift card for someone and it came up with a zero balance...it was happening a lot at BBB a while ago and it was the employees that were doing it...they would swipe a different card than the one you were buying I always give receipts now too And I check the number on the card against the receipt now also....

Sweeteey51 Posted: Nov 04, 2008 01:39 AM

Re: Gift cards... Always give people a receipt with it!

That happened to me at Love my shoes. My friend gave me a gift card for my bday so i go and the card says zero, they had to look up the reciept from the previous days accounts to see that the cashier didnt know what she was doing. Yes i agree always include the receipt.