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GOWN PROBLEM!

Karen Posted:

GOWN PROBLEM!

Demetrios would be angry to know that their label is being sown into a dress that they didn't make. What would the cost difference be between this G Label and a Demetrios?

When is your wedding? Timing is a big factor. First - you should insist upon a new dress or at least a 50% discount for the sample. Any rush charges should be at their expense.

Don't back off from this - you have a chip in your pocket. I'm sure Demetrios would be VERY upset to learn that they are sewing their lables into dresses made by others. THAT'S FRAUD.

Karen Posted:

GOWN PROBLEM!

Of course, you should be calm. But do not feel as though you've done something wrong or are wrong for asking for remediation. You paid for something and they should deliver it.

12 weeks is plenty of time for them to get you a new gown (my gown was ordered and delivered to the shop in under 8 weeks - without a rush!)

If the people are as nice as you say, then they should bend over backwards to make things right for you. What's the very worst case? The girls have their alterations done somewhere else (I can give you a great referral) and you get your dress from someone else who carries that line. THAT'S THE WORSE CASE - AND I DON'T THINK THAT WILL HAPPEN!

Karen Posted:

GOWN PROBLEM!

Call back! : )

12 weeks is plenty of time for them to get you a new gown (my gown was ordered and delivered to the shop in under 8 weeks - without a rush!)

If the people are as nice as you say, then they should bend over backwards to make things right for you. What's the very worst case? The girls have their alterations done somewhere else (I can give you a great referral) and you get your dress from someone else who carries that line. THAT'S THE WORSE CASE - AND I DON'T THINK THAT WILL HAPPEN!

Karen Posted:

GOWN PROBLE - FIXXXXED

I'm glad they cleared it up - though I'm a little concerned that you had to mention calling Ginza and THEN they jumped.....

When will the new one be in? Ask them for the style number - does Ginza have a web page? Then you can check it out...

If you don't mind me asking, how did you hear about this place? (and where is it?) If you don't want to post it, pls email me directly.

Karen Posted:

Kate, Ginza's web page!

http://www.ginza.com/

Let me know which one is yours. I'd love to see it! : )

If you don't mind me asking, how did you hear about this place? (and where is it?) If you don't want to post it, pls email me directly.

caf73 Posted:

GOWN PROBLE - FIXXXXED

I can't believe this story!! Where did you get your dress? Good luck to you!!!

Me Too!!!!!

The address in Queens is 120-55 Queens Blvd, Kew Gardens. The union tpke exit off the Van Wyck. You can get directions via yahoo.com. There are trains/buses that go there too.

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