Help- Hair and makeup vent (long)

Original post by Smolokoff

Jan 09, 2004 02:57 PM

I am so upset right now!!!! I had a trial a few months ago with Elena of Bridal Touch, and I LOVED her. I booked her on the spot. She called me yesterday to tell me her husband booked a vacation for the family without consulting her, and it conflicts with my wedding date!! She had to cancel!! She is sending me back my deposit,a nd she gave me referrals for some of her assistants to maybe have one of them do everything for me, but I am still upset. I am not mad at her, or even her husband (well, okay, maybe a little bit at him. LOL). I am just bummed.

Do you think it is wrong of me to ask Elena for the cost of my trial back, too? I never would have paid for a trial with her had she known then that she wouldn't be available for my date. Now I need to go do another trial (or more than one), and money is getting tight. Would I be wrong to ask for that back? Do you think she would? Or maybe one of her recommended people would waive the trial cost because of the circumstances?

I am so sad right now.

Marcela1654 Posted: Jan 10, 2004 03:20 PM

Re: Help- Hair and makeup vent (long)

I think you should ask for the trial $$ back also. The worst she can say is no. Good Luck and I'm really sorry you are going through this

btrflygrl Posted: Jan 10, 2004 05:59 PM

Re: Help- Hair and makeup vent (long)

Maybe you should ask for a discount if you book one of her assistants...due to the inconvenience, ya know? I'd only ask for the trial back if you went with a totally different vendor for makeup

kathleenmarie Posted: Jan 10, 2004 07:05 PM

Re: Help- Hair and makeup vent (long)

I would ask them to wave the trial fee if you use one of her people, and if that is not possible then you should get your fee back. Of course you wouldnt go for a trial with someone who was booked!! You deserve that fee back or to be compensated!