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I am sooo mad...

Stavia Posted:

I am sooo mad...

I have Delta Dental & I keep get claims from dental work that was done in Massachussetts from them. I never ever had dental work done in Massachussetts. And as most of you know dental plans have caps on them so when I recieved the first one I called(about 2 weeks ago) & the woman I spoke with was like no problem, it will be taken off the account. Well, I got 2 more this week!!! So I just called & got some horrible guy who's like are sure you didn't have this work done & I was like no, I live in NY why would I go to MA to a Dentist?!?! Then he said well you could have. So then I was like this happened before & the person I talked to said it would be taken care of & didn't he see that on my records? So, then he puts me on hold & when he finally comes back says that the last person was wrong & that claim is being investigated & so now these will also be investigated & he will take my phone # & let me know if these claims will be taken off or not. I am so mad! He was so accusing!!! Who would ever go to another state for dental work??? Ugh, I don't need this extra aggravation....between the wedding, work, & just every day stuff I feel like I am going to explode! And now some prick is making it out that I am lying about a stupid dental claim!!!! He's luck he's in MA!
NovemberSue Posted:

Re: I am sooo mad...

I would ask for his supervisor and write everyones names down and the times and dates you spoke with these idiots until it is resolved.That is total b.s.
Anniegrl Posted:

Re: I am sooo mad...

I have Delta dental too. My problem that I had recently was not with them though - it was with my crooked dentist. He replaced an old metal filling with a white filling, making it sound like he was doing me a favor. Well, what he didn't tell me was that my dental insurance doesn't cover white fillings, so now he's trying to charge me over $100 for this stupid filling. I'm not going to pay for it though!

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