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I should of

MrsGarcia Posted:

I should of

gone else where for my BM's dresses. I was warned by not one, but two of my BM's about experiences they had with this place which caused them to go somewhere else too. See I didn't listen and I just decided on this place due to the fact the one consultant I was dealing with was a good person.

Well not only did one of my BM's get insulted by a consultant at this place when I took her to get measured. But today my nieces went in, and they charged one of them more then they charged my other girls. See the other consultant messed up and charged all the girls that went in already the JR BM price, now is that my fault? NO! I told my nieces the prices I have seen on the others contracts and it was $165 and that was including tax. How can the freaking manager sit there and act like she doesn't see the cheaper price the others were charged. She kept avoiding going to the others contracts because she knew what happened. I'm sorry if I was a manager and I know the consultant messed up on not just 1 but 5 of them , I'm gonna honor all of them. Especially after the first encounter that happened there. No this manager doesn't! My niece calls me to tell me she got charges $205!!!!!!! Are you kidding me????? When i called to speak with this woman, all she could do was trip all over her words. I told her thats not my fault what happened and she should honor that consultants mistake and eat it. Especially after one of her employees, pretty much told my friend she had to loose weight.

I'm livid! My MOH is going in tomorrow and if this happens again my MOH has a voice and will let it be known that what she is doing is wrong.

I'm at the point of contacting the BBB regarding everything that went on. The conversation between the manager and I was hysterical and I don't want to bore you with it. But lets me just say it must not take that much to be a manager for this store.

Oh btw' the manager never told me she was sorry for the way her one consultant treated my BM!


Sorry this was so long.. I really needed to vent. Thanks ladies
jennaandguy09 Posted:

Re: I should of

Mind if I ask what place this was?? It sounds like they are AWFUL business people and actually very similar to my experience with the store I sent my BM's to....so sorry you had to deal with that!!!
MrsGRod09 Posted:

Re: I should of

Sorry you had to deal with this they definitely have very very poor customer service skills.

DesiBaby Posted:

Re: I should of

holy crapola!!!!!!

what the fork goes on no one is nice to brides anymore

so sorry hunnybunches of oats
JnA823 Posted:

Re: I should of

It's amazing how some places treat people.... She definately should have honored the price that was on the other contracts. I would definately see if there is someone above her you could talk to. Like do they have some sort of home office.

MLAngelo Posted:

Re: I should of

I am so sorry you went through that. I hate that you can't put up the name of the place on this site because they will erase the post. Vendors should be held responsible for their actions no matter how much they pay LIWeddings. We should be able to warn each other with store names. You might have been pre-warned.

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