i think macy's should screen more carefully for new hires...
FH and i are FINALLY going to register this weekend. so i call macy's in roosevelt field, select the registry department, and a young sounding girl answers the phone. i tell her i am calling because i plan on registering with macy's and i would like to know whether i need an appointment.
her response, 'no...you can just come in.'
so i reply, 'ok great, i was just concerned because we'd be coming in on saturday...'
she cuts me off, 'oh...well you need an appointment for saturday.' (ummm...thanks, what if i had just hung up and come in on saturday?!)
then there is a long pause, i'm waiting for her to ask me my name and what time i'd like to make an appointment. dead silence. so i ask, 'what times are available?'
she replies, 'any time, we don't have any appointments for that day'. (ooook...and i need an appointment because.......???)
so i say ok and give her my name and she asks for my phone number, so i give her that too...she doesn't get the number so i give it to her again...she still doesn't get it so i give it to her again...attempting to repeat the last 2 numbers she asks, '41?'
'no 22'
'but the last 2 numbers, 41 right?!'
'NO, 22!'
'can you repeat the whole thing again?'
i repeat it for her. then dead silence. i'm waiting, assuming she is writing my info down ...i'm waiting...still waiting...waiting in silence for literally about 30 seconds...which is a long time when you're sitting there on the phone. i'm about to say 'are you there?!' and i hear ((click))
and she had hung up.
AHHHHHHHHH!!! W T F is wrong w these people?! how do they have jobs?!?!
LOL....sorry it really wasn't that big a deal, but it was just a little annoying, figured you guys might appreciate it...
her response, 'no...you can just come in.'
so i reply, 'ok great, i was just concerned because we'd be coming in on saturday...'
she cuts me off, 'oh...well you need an appointment for saturday.' (ummm...thanks, what if i had just hung up and come in on saturday?!)
then there is a long pause, i'm waiting for her to ask me my name and what time i'd like to make an appointment. dead silence. so i ask, 'what times are available?'
she replies, 'any time, we don't have any appointments for that day'. (ooook...and i need an appointment because.......???)
so i say ok and give her my name and she asks for my phone number, so i give her that too...she doesn't get the number so i give it to her again...she still doesn't get it so i give it to her again...attempting to repeat the last 2 numbers she asks, '41?'
'no 22'
'but the last 2 numbers, 41 right?!'
'NO, 22!'
'can you repeat the whole thing again?'
i repeat it for her. then dead silence. i'm waiting, assuming she is writing my info down ...i'm waiting...still waiting...waiting in silence for literally about 30 seconds...which is a long time when you're sitting there on the phone. i'm about to say 'are you there?!' and i hear ((click))
and she had hung up.
AHHHHHHHHH!!! W T F is wrong w these people?! how do they have jobs?!?!
LOL....sorry it really wasn't that big a deal, but it was just a little annoying, figured you guys might appreciate it...