I read Heather's original post re: being unhappy with Burton's and all the follow up comments. Michelle-your comment obviously wasn't directed at her but I didn't see where any of the other brides did anything but express concern over their own upcoming weddings because they are using Burton's or give feedback based on what they have seen. Obviously this is a case of some people having success with a vendor and others having an opposite experience. I still think it's good that we post our individual experiences with a vendor so others can at least be aware of things. Thanks ladies I wish you all the best with your wedding plans.