Is anyone using Lifestories- or know anything about them???

I was just wondering if anyone knows anything about Lifestories.

http://www.lifestories.biz/

He seemed great when we met with him (he's in Manhattan), but I don't know anyone who used them and we left them a huge deposit so I'm a little nervous!!

I'm brand new to this message board- I wish I knew about it before we booked evryone! It's great to get other people's feedback.