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Is it just me, or is this wrong to do??

Boop2704 Posted:

Is it just me, or is this wrong to do??

My husband has a credit card with some company, and he is late with his payment. Well the credit card company just called and I said he wasn't home, they then asked if I was his wife, so I said yes. They then went on to tell me his credit info and how the payent is 20 days late and can I pay to make it current. I told them it is my husband credit card, I am no where on his account and they have no right discussing his info with me. He then proceeded to ask me again if I would pay and I told him, NO, he needs to call back. He then asked if I had a statement handy that ended in such and such numbers. I told him look, this is my husbands account, I don't look at his bills and have no clue what he owes you, call back later. What the heck. How in the world do they know who they are talking to. I could have been anyone on that phone, a burgular, or a wrong number playing along with them and they just gave out my husband credit info. DH and I found it best after marriage to continue paying our own seperate bills, so I really don't look at his. I don't want to see our debt. But this guy was so insistant, barely spoke english and really thought I was going to pay him. Plus, we have caller ID and if I am not mistaken, didn't they pass some law where phone numbers had to come up on companies or they could get fined? This guys call came up unknown caller. Oh and something even weirder, the guy had a heavy accent. Well about ten minutes before he called, I got another unknown call on caller ID, from a guy with a heavy accent, asking me about buying the New York Post. And it was weird, but both calls had the same loud backround noise. Do you think this guy was just a fake trying to get money, or did this guy call twice, the first time seeing if a guy answered? I don't know, it was just a weird combination of calls and the guy asked too many questions to me, a person not even listed anywhere on my husbands account. Sorry, I'm rambling now, I am just really po'd about the calls!!
ambersmom Posted:

Re: Is it just me, or is this wrong to do??

Totally wrong. Sounds like someone completely inexperienced giving the info over the phone. I'd call the company and ask to speak to a manager!

eogara Posted:

Re: Is it just me, or is this wrong to do??

I'd have your husband call the credit card company IMMEDIATELY! Sounds like another case of the Indian customer service reps. Likely they did not understand what you were saying because it's not precisely written in their script so they were trying to make you understand them, even though you obviously did. Definitely call the company but make sure that it's an American office so you can complain.
JimmysBride Posted:

Re: Is it just me, or is this wrong to do??

That sounds very wrong and your husband should complain to his credit card company about them giving out his personal financial info over the phone like that!

embee Posted:

Re: Is it just me, or is this wrong to do??

This is definatly weird. Something similar to that happened to my husband last year. He was at work and a company called him claiming to be a credit card company he owed money to. All his bills were current at the time. The person wanted DH to give out his social, but he wouldn't . It was fishy. He call all his credit card companies to make sure everything was okay. Your situation sound fishy in a similar kind of way!!

TracyInQueens Posted:

Re: Is it just me, or is this wrong to do??

You were definately right to be cautious. And if it's not a joint account, the info should not have been given over the phone.

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