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Marys Corsets...GRRR!!!!

Kra5hnburn Posted:

Marys Corsets...GRRR!!!!

I'm very disappointed with them! I went to Mary's because everyone raves about how well they know their stuff over there. I was very worried about my undergarments because I have a descent size chest and my dress was strapless with a very low back. I brought pictures of me in the dress when I went. I waited close to 2hrs to be helped and while I was there, the guy behind the counter was very nasty to the customers. The woman fitted me, told me what size I was, brought in a corset and showed me how to put it on. I explained that I was concerned it wasn't low enough and she said to trust her it was and if it wasn't, then to bring it back and they would fix it. I explained I was concerned that it was pinching a lot of skin on my back and I'd have rolls of flab and she told me the dress was supposed to cover that up. I had minor alteration done while I was there so it was nonrefundable. I go to my fitting and the bra is about 2.5inches higher than the back of my dress! I take it back and show them pictures of the fitting and ask them to fix it. They want to charge me like $40 in alterations! NO WAY! You told me you would fix it!!!!! She says I was putting it on wrong an even insinuated I gained weight so it wasn't fitting right. She shows me again how to put it on and I said I didn't think it would work but I take it back to my dress and give it another try. To get it low enough in the back, I was falling out the top. When we took it off and looked at the tag, she had given me a whole cup size bigger than she said I was!!!! I knew they would never help me if I went back, so my mother ate the cost and was nice enough to buy me another one that fit the way it was supposed to. They get away with a lot there because they're supposedly the best and they think they are, so it's very hard to argue with them.
Word of advice, if you can't take your dress there, don't get alterations done until you have taken it home and tried it on with the dress!
leighdvm Posted:

Re: Marys Corsets...GRRR!!!!

Wow, sorry that happened to you. Good advice though.

eogara Posted:

Re: Marys Corsets...GRRR!!!!

I'm so sorry! I've heard terrible things about the customer service there. Next time you're in the market, try Georgette's in Hicksville. They're AMAZING!!

kimmie Posted:

Re: Marys Corsets...GRRR!!!!

I'm sorry to hear you had a bad experience but when I went it was great. I got there early before they opened to sign my name to their list and I got right in. Maybe I got them on a good day or maybe you got them on a bad day? JMO

Mishu Posted:

Re: Marys Corsets...GRRR!!!!

I went to Blum's...they were pretty good

MamanDaddyof2 Posted:

Re: Marys Corsets...GRRR!!!!

call BBB

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