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Modern Bride Cardbox

KiTTeN0819 Posted:

Modern Bride Cardbox

Does anyone have the email address for The Modern Bride.

I ordered and paid for my box like 8 months ago and have heard nothing since. Anyone else have this problem? Im starting to worry.
Toucan311 Posted:

Re: Modern Bride Cardbox

Me too! I periodically email them by asking them a question through their ebay store.

KiTTeN0819 Posted:

Re: Modern Bride Cardbox


Posted by Mimacat

Me too! I periodically email them by asking them a question through their ebay store.



I was thinking of doing that, do they actually answer you there or send a generic response?
dajc23 Posted:

Re: Modern Bride Cardbox

When i ordered mine a few months ago, i was told that they are working on the spring/summer boxes (which they had stopped taking orders for) and once those were completed, the fall/winter card boxes would start being produced and we would receive them closer to our weddings.

binx214 Posted:

Re: Modern Bride Cardbox

I have the same problem i ordered mine over 6 months ago i think theyre email is [email protected]

KiTTeN0819 Posted:

Re: Modern Bride Cardbox

Ah ok, thanks.. Ill try to email them through ebay and hopefully i get the same response.

Toucan311 Posted:

Re: Modern Bride Cardbox

I always get a generic response, like the one dana mentioned above. In retrospect, I wish I would have told them my wedding was sooner...

2007 Crescent Bride Posted:

Re: Modern Bride Cardbox

I just got a reply email from them this week saying all boxes will be delivered 1-2 months before your wedding. Hope this helps.

KiTTeN0819 Posted:

Re: Modern Bride Cardbox

HOW STRANGE!!! I just signed in to check my email and what is there??? An email sent at 9am saying my cardbox is beginning production TODAY!! lol
dajc23 Posted:

Re: Modern Bride Cardbox


Posted by KiTTeN0819

HOW STRANGE!!! I just signed in to check my email and what is there??? An email sent at 9am saying my cardbox is beginning production TODAY!! lol



regular email or ebay message??
I cant sign in to Ebay at work
KiTTeN0819 Posted:

Re: Modern Bride Cardbox


Posted by dajc23


Posted by KiTTeN0819

HOW STRANGE!!! I just signed in to check my email and what is there??? An email sent at 9am saying my cardbox is beginning production TODAY!! lol



regular email or ebay message??
I cant sign in to Ebay at work



My regular email address. They said if you placed your order in 2007 they have 5 left and will be starting them this week. Give me a few and ill post the emails i got.
dajc23 Posted:

Re: Modern Bride Cardbox


Posted by KiTTeN0819


Posted by dajc23


Posted by KiTTeN0819

HOW STRANGE!!! I just signed in to check my email and what is there??? An email sent at 9am saying my cardbox is beginning production TODAY!! lol



regular email or ebay message??
I cant sign in to Ebay at work



My regular email address. They said if you placed your order in 2007 they have 5 left and will be starting them this week. Give me a few and ill post the emails i got.



Oh ok cause i ordered mine in February..i'm sure I still have some time
KiTTeN0819 Posted:

Re: Modern Bride Cardbox

This is the email i got this morning.

Hi Jessica-
I'm an excited to let you know your card box will begin production this week!  Thank you so very much for your patience with our out of state relocation, illness and other obstacles we have encountered since the new year.  You have been more than patient and for that we are very grateful!  Thankfully we only have about 5 more 2007 orders outstanding and we are so glad your order is about to begin.
As soon as your card box is completed you will receive the picture promptly Thanks Jessica, please let us know if you have any questions!
 
Ashley Miller
Customer Care
For The MODERN Bride


And this is the generic one.

PLEASE NOTE THIS IS A SYSTEM GENERATED AUTO-REPLY

**Currently all card box orders are being delivered 1-2 months before the event date. Production is on July orders at the moment**

Production on orders placed in 2008 started in April, as promised. You will receive an email when your order is about to begin and then the final picture when completed.

For those of you who ordered in 2007 and received an email on 3/15/08, we are working on those as well. Thank you so very much for your patience. With only about 15 left, we will complete them as soon as possible.

If you have a question that cannot be answered by the auto-reply we will take notice and email you as soon as we can.

Thank you and hope all is well!

Sincerely,
For The Modern Bride staff

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