Mortgage Process - Credit Report Question

Mortgage Process - Credit Report Question

So FH and I just refinanced our mortgage through our bank. The first time we got our mortgage through a mortgage broker who was awesome. Anyway, this time we did it on our own and so here's my situation. We paid $44 total for two separate credit reports - fine. Now we called the bank to get a copy of the reports and they told us no. They said it was their policy not to give it out and suggested that we order a copy through the various agencies out there. Hello! I just paid for one for you to use - why should I not be entitled to a copy?

So....first am I really not entitled to a copy and second how would you suggest I persue this if I am entitled?

Thanks!

Re: Mortgage Process - Credit Report Question

I used to do mortgages...we weren't allowed to give them out either. If a customer came to my office to close, I could show it to them, just couldn't give them a copy. I'm not sure if every place has this policy though.

Re: Mortgage Process - Credit Report Question

We were not able to get a copy of our credit report either, they wouldnt even tell us the score. They told our RE agent it was good (in the 700's) but we were so mad, how can you pay for something and not be entitled to see it!

Re: Mortgage Process - Credit Report Question

You are entitled to get a free credit report once a year from each of the 3 Credit companys.Try giving them a call .It Exprian,Equifax, and I can't remember the 3rd one.

Re: Mortgage Process - Credit Report Question