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My Dress - VENT!!!! - 'UPDATE'

Original post by Clover23

So my dress was allegedly ordered directly through the designer from a friend of the family, and was to be delivered to a certain bridal store in suffolk county. It was supposed to be in last week, and that was confirmed the week prior. Still, no dress, no call to even say that it would be late. So my mom called salon owner this morning who said she'd have to call her back, and my mom called friend of the family, who didn't return phone call.

I am DONE being nice because it was supposedly a 'favor' - you don't seek to make profits off family friends if you're really doing them a favor. I am absolutely raging mad. All i wanted was to go see and try on my dress before my surgery, so i could order a veil. I DO NOT HAVE A VEIL!!!! Which means I cannot go for my hair trial until god knows when. I can't try the dress on in a store because no one carries it. I am beyond angry!!!!!!!!!!!

Feel free to FM me if you want to know anything particular.
Thanks for listening.

UPDATE - STILL NO RETURN PHONE CALL, AND I LEFT A MESSAGE AT THE BRIDAL SALON ALSO (woman was 'not available' to speak to me)
little j Posted:

Re: My Dress - VENT!!!! - 'UPDATE'

go to the store! this is BS. where is it? you need a group of angry brides? we can stage something like you are ruining their business.

i can go in and tell them i have no budget...you can come in and complain...and i can storm out. haha. they will think they lost a big sale! LOLOL
01ELLIE Posted:

Re: My Dress - VENT!!!! - 'UPDATE'

that's crazy!!! someone should be informing you of whats going on...and why isnt the hook up getting back to you? hmmmm not cool...
Clover23 Posted:

Re: My Dress - VENT!!!! - 'UPDATE'


Posted by little j

go to the store! this is BS. where is it? you need a group of angry brides? we can stage something like you are ruining their business.

i can go in and tell them i have no budget...you can come in and complain...and i can storm out. haha. they will think they lost a big sale! LOLOL




that sounds like an excellent plan. it's in suffolk...

more ridiculousness has transpired in the past hour but i'm too angry to type it at the moment.
AngnShaun Posted:

Re: My Dress - VENT!!!! - 'UPDATE'


Posted by Clover23


Posted by little j

go to the store! this is BS. where is it? you need a group of angry brides? we can stage something like you are ruining their business.

i can go in and tell them i have no budget...you can come in and complain...and i can storm out. haha. they will think they lost a big sale! LOLOL




that sounds like an excellent plan. it's in suffolk...

more ridiculousness has transpired in the past hour but i'm too angry to type it at the moment.



bigsal Posted:

Re: My Dress - VENT!!!! - 'UPDATE'

This is unacceptable! I cant believe that they would treat a customer like this?!! So rude!
meg922 Posted:

Re: My Dress - VENT!!!! - 'UPDATE'

I can certainly relate to your frustration. The bridal store I ordered from closed before I received my dress. I did eventually receive the dress directly from the designer, but I know how much being in dress limbo sux.

I'm sure everything will work out.

If it helps, though, you don't need your veil to do your hair trial. I did my hair trials in summer '08 but did not choose a veil until spring '09.
Clover23 Posted:

Re: My Dress - VENT!!!! - 'UPDATE'


Posted by meg922

I can certainly relate to your frustration. The bridal store I ordered from closed before I received my dress. I did eventually receive the dress directly from the designer, but I know how much being in dress limbo sux.

I'm sure everything will work out.

If it helps, though, you don't need your veil to do your hair trial. I did my hair trials in summer '08 but did not choose a veil until spring '09.



thank you. what store did you order from that closed? was it in manhasset?
meg922 Posted:

Re: My Dress - VENT!!!! - 'UPDATE'


Posted by Clover23

]

thank you. what store did you order from that closed? was it in manhasset?



Yes, it was Bridal Couture of Manhasset.

Try not to stress about the situation. I know it's easier said than done. I drove myself crazy until the UPS guy delivered the dress to my door. Deliveries may just be a bit delayed because of the volume of deliveries this time of year.

If they really give you the run around, you can always consider contacting the Better Business Bureau. Often places become much more cooperative when the BBB gets involved.

Good luck!

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