So I ordered my ring in January and its supposed to be in on 2/15. I called last week when I was reading on the boards that they were going to file bankruptcy and I got transfered to all different people until someone told me my paperwork was still being processed (not too sure what that meant). I left a message for the processing people with no returned call.
I called today to find out if my ring will be in on time, and they said probably not, but call Friday and get an updated status bc it might not be in until the following week. W T F??
Why cant they get their stories straight over there? Ive worked for big corporations in the past, and they used to have meetings with us to advise us how to handle customers when big things were happening within the company. WHY IS FORTUNOFFS NOT DOING THIS WITH THEIR EMPLOYEES?? I never moved my registry bc I felt bad and figured I would wait until they officially announced they were closing, but I am definitely moving it now. Screw them. It seems like they are giving up over there.
I didnt make a fuss because I hate taking it out on these poor people who are most likely going to loose their jobs and have no idea themselves what is going on.
Ugh vent over
smrsun
Posted:
Member since
Re: My Fortunoffs vent...
Ugh! I am so sorry. I can't believe they can't give you a straight answer on the ring you ordered! Have you paid for it in full or just put a deposit on it? At this point, I would almost feel like screw them and get the ring from somewhere else...if it was possible.
IrishBrideASmiling
Posted:
Member since
Re: My Fortunoffs vent...
Posted by smrsun
Ugh! I am so sorry. I can't believe they can't give you a straight answer on the ring you ordered! Have you paid for it in full or just put a deposit on it? At this point, I would almost feel like screw them and get the ring from somewhere else...if it was possible.
I am going to look at my invoice when I get home and see if I can cancel. I dont feel like dealing with this anymore.
Unfortunately I paid for it in full, but on a cc so if I dont get the ring, I will just dispute the charges.
mlcvln129
Posted:
Member since
Re: My Fortunoffs vent...
They shouldn't give you any hard time about refunding your payment at ALL, but you know they're going to. . .if you don't have a ring, you should get your money back!!!
How obnoxious of them. This is why nobody wants to buy them out!!!!!!!!
WinterGrl09
Posted:
Member since
Re: My Fortunoffs vent...
Wow i can't believe them!
FutureMrsC614
Posted:
Member since
Re: My Fortunoffs vent...
i wonder, is it the stores that are just going down, or the internet sales too. I went to the website and it looks like you can still place orders and do a registry, so strange!
20mrsc10
Posted:
Member since
Re: My Fortunoffs vent...
im getting married in '10..but i ordered my ring from them a lil while ago, and i had to get it sized--when i went to the service counter they tried telling me it wasnt ready. try the female jewelery manager (she's kind of short with blonde hair)..she's wonderful and when i went to her after the service counter i had my ring in my hand 20 minutes later sized and polished..