Need Some Advice PLEASE..... kinda long

I'm not really to sure how to handle this situation with future father in law. Basically, last summer my FH and I bought a Timeshare in FL, and are part of the RCI exchange program. Future father in law's girlfriends side of the family(all of her daughters and their kids) go to Lake George every July. One of the places you can stay is The Quarters at Lake George. Being that we were going to sell one of the weeks, they came to us and asked to buy 1 high season week and 2 units. We agreed and made the reservation last January, well, on Wednesday when I got home from work I had a message(at 1:40) from one of the daughters saying she called to confirm the reservation and they only had 1 unit. She wanted me to call back ASAP, she didn't call me at work, or my cell. She called again at 1:49, saying to cancel the units, they made alternative arrangements, and that she would call me that evening. Well, she didn't call back. Last night I saw FH's dad at his hockey game, and expressed to him that we are going to loose our points through are exchange, and he said they should let me cancel it, and they are not canceling what they already have paid for. Typically it is $3500 per week to stay there, and for 2 units we were giving it to them for $2400.

Soooo, today I called RCI, and Lake George and they both informed me the unit they are assigned #11 is a dual unit and is exactly what I asked for, but they are marked 11 and 11a, and are ajoining. Now I am stuck with these weeks, cannot cancel, loose points, plus have to pay $10 per day per unit luxury tax. I feel very slighted, and don't want to cause a lot of chaos, but feel we are getting screwed. How would you guys handle this???? Thanks so much!!!

I don't understand how in 9 minutes between phone calls, she could have talked to all of the other people, and made a reservation.....

ERRRRR

I would contact the family and tell them the situation and explain the units that you had reserved for them. Maybe they just rented hotel rooms as an alternative which could possibly be cancelled w/o too much trouble. Then they could go back to their original plan.
Good Luck

Due to the fact that I have constantly been burnt by my DH's horrible father I say :stay away from all business with family! Sorry it sounds so harsh.

I don't see why they can't get their $ back if they booked in another hotel. Maybe they found a private house rental - some of those won't refund a deposit for cancelling.

Otherwise I would tell DH to tell your dad that what they did was fishy since it all transpired in 9 minutes AND they didn't call her at work which they should have tried to do if they wanted to reach you.

If I were in your shoes I would not sell them another timeshare ever again. My friend has RCI too and she says it's hard to plan vacations because you can only go to certain places at certain times.

Sorry they did that to you

Yeah, I couldn't even be in the same room as those girls for a long time.

Can you list the available timeshare for the weeks you reserved in the newspaper or someplace? I have seen things like that and maybe you can recoup some of your loss.