So back when FH and I were planning on having a destination wedding on an island somewhere, I went to Davids Bridal and bought a beautiful Dress. It was perfect! However, plans changed and now we are getting married at home in December. Needless to say, I decided to change my dress to a more 'seasonally appropriate' one, and bought a satin Maggie. I have been trying to sell my 1st dress, but no luck!
VENT:
I just got off the phone with Davids Bridal, and after explaining the situation they told me that I can do an exchange. Now heres the catch, obviously it has to be of equal or greater value .... but I have to do the exchange the same day!! What the heck am I going to buy there in one day for that much money?!?! It would be better if they could just issue me store credit and I can go back and forth with BM's, FG'S, MOB, MOG, etc. Now it all has to be in one day!!
Sorry, but I had to vent!!
mybabylovesmoi
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LAME policy! Seriously, that's so annoying!!! ugh... I'm sorry...
J79
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thats a load of crap! talk to a manager. i've never heard of an exchange credit having to be used all in the same day
jesstangney
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It does kinda suck, but at least it's something! Most places wont give you anything! I would set up a 'girls day' and get as many woman together as you possibly can and select everything... OR get together soon with them all individually, go there, put the dresses on hold, then once you have gotten everything you need bring in the dress and purchase everything that you had put on hold. The sizing doesn't need to be perfect since everything will likely be tailored later anyway!
PNF84
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Aww, so frustrating!!!
Can you arrange a day to have EVERYONE show up there on the same day? That way you will get the most bang for your buck?
ok, it def does not say a credit has to be used in the same day. you can even return it and get a full credit back on your cc and start from scratch
SoonToBeMrsFox
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that's a stupid policy.. i would talk to the manager.
Notwedyet08
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the same day!!
That's crazy!! Can a manager give you an 'exchange credit' so you can take your time to find the perfect dress???
LIke others have said; at least they're willing to exchange the one you've alredy purchased-if need be; make a full day of it and try on every singe dress.
Maybe go a few times before you return your original dress to try things on (or go to a different DB location so they don't recognize you and even give a different name). So you can try things on and sleep on it and make your final decision when you bring your other dress back in to be returned!
angelatp
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that's ridiculous.
Moonmist09
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when i was engaged once before, i bought my dress from DB and then i wanted to return it and they told me that i could only exchange it, but they didn't tell me that i had to do it all in one day. and the dress was never altered so its not like i had already had it altered and i wanted to return it
DCgirl82
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Can u send me a Pic of the dress? I'll ask around for you!
Ps talk to a manager.. that doesnt seem right to me. Get a credit and then sell the credit to someone and let them give u the cash!
Melissa1012
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Thank you girls for all your advice!!! Its my own fault for rushing to buy a dress when I didnt even have a set plan. Oh well! I called back to speak to the manager, who by the way was not very helpful. She told me not only do I have to do the exchange the same day, but that it can ONLY be for another wedding dress! So I am pretty much out of luck! I called the corporate office and left a message. Pretty much what I am going to say is that if they dont issue me a store credit to purchase what I want to for the money I already spent there, then they have lost out on my 7BM's, 3 Mothers, and 2 FG's. I will also tell them that none of the Groom, or groomsman or fathers will be getting anything from Mens Warehouse. If they choose to loose out on all those people, then they are pretty stupid.
Thank you girls for all your advice!!! Its my own fault for rushing to buy a dress when I didnt even have a set plan. Oh well! I called back to speak to the manager, who by the way was not very helpful. She told me not only do I have to do the exchange the same day, but that it can ONLY be for another wedding dress! So I am pretty much out of luck! I called the corporate office and left a message. Pretty much what I am going to say is that if they dont issue me a store credit to purchase what I want to for the money I already spent there, then they have lost out on my 7BM's, 3 Mothers, and 2 FG's. I will also tell them that none of the Groom, or groomsman or fathers will be getting anything from Mens Warehouse. If they choose to loose out on all those people, then they are pretty stupid.
that is honestly the dumbest exchange policy i've ever heard of.
Panamasweet
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Re: Need to Vent!
Posted by J79
thats a load of crap! talk to a manager. i've never heard of an exchange credit having to be used all in the same day
Totally agree. That sounds like a sales associate who doesnt know what they are talking about. I would ask to speak to a amanger. Explain to them your wedding is not until dec of next year and you have no problem with the store credit because you will need it but you have no use for it right now.
Or ask them can you have in writing that you can hold on to the dress until you are ready to purchase something else them make the return. With them understanding it might be like a year from now (not sure when your going to start shopping for bms or mob dresses)
