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NOT GETTING DEPOSIT BACK????

LilinBobby Posted:

NOT GETTING DEPOSIT BACK????

I have a question: If the floral contract says nothing about refunds or deposits whatsoever except that I put down a deposit of $xxx amount doesn't the florist have to give me my money back?? I mean if it doesn't say 'all deposits are non-refundable' anywhere at all on the paperwork and its not listed anywhere in the shop aren't I supposed to get my money back if my effin wedding is a whole year away??? Need some advice on this.

JojoBride Posted:

Re: NOT GETTING DEPOSIT BACK????

I'm no expert but if it doesn't specifically say 'deposits are non-refundable' then you should be able to get your money back. Unless of course they have already done their job ad delivered flowers.

LilinBobby Posted:

NOT GETTING DEPOSIT BACK????

No they did not deliver flowers AND I paid $165 for the sample they gave me which was horrible! So in total I paid $465 and I want my $300 deposit back! My wedding is a year away. It's just crazy what vendors try and do.

JojoBride Posted:

Re: NOT GETTING DEPOSIT BACK????

OMG if they didn't do what was promised HELL YEA GET YOUR DEPOSIT BACK...

I'm sorry your going through that...like a Bride isn't under enough stress!
sportif7 Posted:

Re: NOT GETTING DEPOSIT BACK????


Posted by LilinBobby

No they did not deliver flowers AND I paid $165 for the sample they gave me which was horrible! So in total I paid $465 and I want my $300 deposit back! My wedding is a year away. It's just crazy what vendors try and do.



i would ask for it all back...eff the 300...you shouldn't have to pay for a sample..if they want you business bad enough they should want to make you a sample..both of my florists made me one before i signed or left a dime...i would think if it doesn't specify an exact refund policy and you haven't signed anything with regards to a refund, you should be entitled to one...get 7 on your side or something...or call better business bureau!
BklynBabe1624 Posted:

Re: NOT GETTING DEPOSIT BACK????

How did you pay them? If you paid them by card, you can call your credit card company and ask that they refund you as you cancelled this service.

My other advice would be to state to the owner/manager that nothing in the contracts states that there are no refunds. You can also contact Andrew Cuomo's office in upstate and proceed with a business filing complaint.

leelah1920 Posted:

NOT GETTING DEPOSIT BACK????

Contact the NYS Dept of Consumer Affairs and they will help you get your money back!

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