NWR- Century 21 Dept Store
Re: NWR- Century 21 Dept Store
sounds like the boots are defective, you should go back and tell them what happened. while i haven't had any experience like that with any item i bought at Century 21, i did however have a similar experience but it was bought from another store. i don't know if i was just lucky but i spoke to the manager and they were more than willing to replace or refund the item for me.