I know this is going to sound so silly... but FH and I booked a room for the night of the wedding and now I'm regretting it hardcore because all the reviews I've read about it (after booking) are TERRIBLE... What are the chances we could get our money back even though it's 'non-refundable'?
silly me... I should have reviewed it before, I know...
CantWaitMrsH
Posted:
Member since
Re: Oh mannn... so bummed!
Why is it non-refundable? Especially this far in advance? We had an issue with a hotel near our venue to. We set up a block and everything then saw the reviews online. We cancelled everything there without penalty!
allornil
Posted:
Member since
Re: Oh mannn... so bummed!
Hotels let you cancel if its far in advance. What hotel is it?
RFutureBegins2day
Posted:
Member since
Re: Oh mannn... so bummed!
That sounds sketchy that it is non-refundable...especially so far in advance. Did you pay by credit card? Did you sign a contract or anything?
Edit: If you are worried, I would approach them and say that the wedding is going to be postponed, so you have to cancel the reservation. lol
angelatp
Posted:
Member since
Re: Oh mannn... so bummed!
since it's so far in advance you should be able to get your money back. Give them a call, I stay at hotels all the time, they usually let me cancel up to 48 hours in advance.
SoonToBeMrsONeill
Posted:
Member since
Re: Oh mannn... so bummed!
FH paid with his credit card over the phone, he called the front desk for it so it wasn't online or anything like that.
It was for a 'club room' at the sheraton at jfk, I looked at the reviews on tripadvisor and I know that most are biased but still.. I'd feel much better going somewhere else you know?
FutureMrsGTL
Posted:
Member since
Re: Oh mannn... so bummed!
They should refund so far in advance. I always trust trip advisor it has never steered me wrong!
adelya21
Posted:
Member since
Re: Oh mannn... so bummed!
they should refund you!!
but if they dont tell them the wedding is cancelled cry on the phone and get your money back LOL
RaeloveMeg
Posted:
Member since
Re: Oh mannn... so bummed!
Did they charge the cc yet, if not then ur good-- I would just call up my cc and have a new card issued and when they try and charge the card a year from now it wont go through.
wenR
Posted:
Member since
Re: Oh mannn... so bummed!
Your wedding is not till next year, I think you are within your time to cancel. My contract says I'm responsible for cancellations 1 month before wedding.
SoonToBeMrsONeill
Posted:
Member since
Re: Oh mannn... so bummed!
Okay very cool, thank you for the feedback ladies!!! Let's hope that FH doesn't cry but still gets the money back
FutureMrsZ
Posted:
Member since
Re: Oh mannn... so bummed!
It depends. I had a similar situation. If its a pre-paid rate they are usually sticklers. Sheraton is a Starwood hotel so if you have an SPG membership sometimes that helps. Usually the only ones who can issue a refund is the accounting group within the hotel itself - not anyone from corporate. They physically can its just up to them. Good Luck!
SoonToBeMrsONeill
Posted:
Member since
Re: Oh mannn... so bummed!
Yeah apparently when FH booked the woman that he spoke with told him she was recording the conversation and that he had to repeat the words: I understand this reservation is non-refundable
How ridiculous is that?!
Our luck that we would book a hotel room for our wedding night next door to nyc garbage dump site
scooby8323
Posted:
Member since
Re: Oh mannn... so bummed!
Posted by SoonToBeMrsONeill
Yeah apparently when FH booked the woman that he spoke with told him she was recording the conversation and that he had to repeat the words: I understand this reservation is non-refundable
How ridiculous is that?!
Our luck that we would book a hotel room for our wedding night next door to nyc garbage dump site
That is riddiculous that they would do that.
Hopefully the wind is blowing in the opposite direction that night
CantWait2Wed
Posted:
Member since
Re: Oh mannn... so bummed!
Posted by SoonToBeMrsONeill
FH paid with his credit card over the phone, he called the front desk for it so it wasn't online or anything like that.
It was for a 'club room' at the sheraton at jfk, I looked at the reviews on tripadvisor and I know that most are biased but still.. I'd feel much better going somewhere else you know?
At JFK? If you are catching a flight the next day who cares! As long as it has a bed keep it for the convienece
SoonToBeMrsONeill
Posted:
Member since
Re: Oh mannn... so bummed!
Posted by CantWait2Wed
Posted by SoonToBeMrsONeill
FH paid with his credit card over the phone, he called the front desk for it so it wasn't online or anything like that.
It was for a 'club room' at the sheraton at jfk, I looked at the reviews on tripadvisor and I know that most are biased but still.. I'd feel much better going somewhere else you know?
At JFK? If you are catching a flight the next day who cares! As long as it has a bed keep it for the convienece
Because it literally came out to 300 for the one night.. and by night... i mean we will be there from 1:30 am - 4:30 am to catch our flight LOL
I wish we could just crash in the bridal suite for the night
twinmommy
Posted:
Member since
Re: Oh mannn... so bummed!
how recent are the reviews? things could have changed. was it one very unhappy vocal person or was it many ppl who sounded level headed?
you could raise your concerns and see how they respond.
try to see of there are any positive reviews. you liked it for a reason. make sure you know as much as possible before you make any decisions
sometimes with in a certain window you can get money back
